Pearson - Working in Groups, 5/E - Isa N. Engleberg & Dianna R. Wynn

In this section:

Description

Using the guiding principle of balance, Working in Groups provides students with practical strategies, built on theory and research, for communicating and working successfully in groups.

Looking at both how groups work and how to work in groups, this accessible and user-friendly text givesstudents the tools to apply group communication theories, methods, and skills–helping them become more effective and ethical group members.

Comprehensive, up-to-date coverage includes traditional topics, from development and climate to leadership and problem solving, as well as key contemporary areas such as “team talk,” communication apprehension, group goal setting, group motivation, critical thinking and argumentation, and listening.

Features

An unsurpassed treatment of virtual groups and technology,including related Virtual Groups features in every chapter, helps students apply group theory, methods, and skills to the work of virtual groups.
A focus on "how to" strategies demonstrates how students can apply theories and research findings to achieve success in group communication.
Comprehensive, up-to-date coverageincludes traditional topics as well as key contemporary areas such as “team talk,” communication apprehension, group goal setting, group motivation, critical thinking and argumentation, and listening.
Ethics in Groups features examine the many ethical issues that frequently arise when interdependent members interact to achieve a group goal.
Group Work features provide group-based exercises designed to demonstrate, illustrate, or practice group communication principles.
Group Assessment features evaluate student and group understanding of textbook concepts or mastery of skills.
Substantive, author-written supplements help full-time and adjunct faculty members prepare for a successful class.

New To This Edition

A full-color design and dynamic visual program will help engage contemporary, visual learners.
Original Case Studies appear in every chapter, accompanied by case-related questions based on chapter content. Critical Thinking about the Case Study questions at the end of each chapter revisit the case study and connects it to broader issues. Several of the case studies are also featured in the Video Scenarios (see MyCommunicationKit description, immediately following).
MyCommunicationKit, featuring Group Video Cases that highlight important principles and practices in group communication. These video clips can be used to supplement lectures and discussion, as the basis for exam questions, or as case studies for analysis in student papers. MyCommunicationKit is an online supplement that offers book-specific learning objectives, chapter summaries, flashcards and practice tests as well as video clips and activities to aid student learning and comprehension (access code required).
An expanded Group Diversity chapter goes beyond culture and gender to include generational and religious dimensions.
Theory in Groupsfeaturesin every chapter–in addition to theory-rich chapter content–highlight key theories that illuminate why and how we behave and work in groups.
A revised and expanded Group Dialectics approach–emphasizing the book’s continuing theme of balance–better explains how groups balance and negotiate the opposing, or dialectic, tensions and pressures they encounter while working together to achieve a common goal.
Groups in Balance features apply communication strategies to balancing the contradictory forces inherent in all group work–reinforcing content and supplementing student understanding and skill development.
An enhanced civic engagement focus provides revised examples, illustrations, photographs, and case studies that emphasize the role of groups in communities and civic associations.

Table of Contents

Chapter 1: Introduction to Group Communication

Study Questions and Chapter Outline

Succeeding in Groups

Defining Group Communication

The Nature of Group Communication

Types of Groups

Advantages and Disadvantages of Working in Groups

Balance: The Guiding Principle of Group Work

Summary Study Guide

Key Terms

Critical Thinking about the Case Study: The Study Group Dilemma

Group Work: It Was the Best of Groups; It Was the Worst of Groups

Group Assessment: Essential Group Elements

Chapter 2: Group Development

Study Questions and Chapter Outline

Group Development Stages

Group Goals

Group Norms

Characteristics of Effective Groups

Summary Study Guide

Key Terms

Critical Thinking about the Case Study: Nice to Meet You, Too

Group Work: Classroom Norms

Group Assessment: How Good Is Your Goal?

Chapter 3: Group Membership

Study Questions and Chapter Outline

Followership

Member Needs

Member Roles

Member Confidence

Member Assertiveness

Summary Study Guide

Key Terms

Critical Thinking about the Case Study: Taming Tony the Tiger

Group Work: Meeting Member Needs

Group Assessment: Personal Report of Communication Apprehension (PRCA-24)

Chapter 4: Group Diversity

Study Questions and Chapter Outline

Heterogeneous Groups

Barriers to Understanding Others

Personality Dimensions

Cultural Dimensions

Gender Dimensions

Generational Dimensions

Religious Dimensions

Balancing Group Diversity

Summary Study Guide

Key Terms

Critical Thinking about the Case Study: No Offense Intended

Group Work: Identifying Cultural Dialectics

Group Assessment: Group Diversity Awareness Questionnaire

Chapter 5: Group Leadership

Study Questions and Chapter Outline

What Is Leadership?

Leadership and Power

Becoming a Leader

Leadership Theories

The 5M Model of Leadership Effectiveness

Diversity and Leadership

Summary Study Guide

Key Terms

Critical Thinking about the Case Study: The Leader in Sheep’s Clothing

Group Work: The Least-Preferred-Coworker Scale

Group Assessment: Are You Ready to Lead?

Chapter 6: Group Motivation

Study Questions and Chapter Outline

The Role of Motivation

Member Motivation

Group Motivation

Assessment and Feedback

Rewards

Summary Study Guide

Key Terms

Critical Thinking about the Case Study: Veni, Vidi, Vici

Group Work: The Engagement Index

Group Assessment: Group Motivation Inventory

Chapter 7: Verbal and Nonverbal Communication in Groups

Study Questions and Chapter Outline

Two Essential Tools

Language and Meaning

Team Talk

Language Challenges

The Importance of Nonverbal Communication

Nonverbal Behavior

The Nonverbal Environment

Nonverbal Communication and Culture

Creating a Supportive Communication Climate

Summary Study Guide

Key Terms

Critical Thinking about the Case Study: How to Sink the Mayflower

Group Work: Getting Emotional about Nonverbal Cues

Group Assessment: Auditing Team Talk

Chapter 8: Listening in Groups

Study Questions and Chapter Outline

The Challenge of Listening in Groups

Types of Listening

Group Roles and Listening

Improving Listening

Special Listening Challenges

Summary Study Guide

Key Terms

Critical Thinking about the Case Study: A Message for Michael

Group Work: Practice Paraphrasing

Group Assessment: Student Listening Inventory

Chapter 9: Conflict and Cohesion in Groups

Study Questions and Chapter Outline

Conflict in Groups

Constructive and Destructive Conflict

Conflict Styles

Conflict Management Strategies

Conflict and Member Diversity

Group Cohesion

Summary Study Guide

Key Terms

Critical Thinking about the Case Study: Sociology in Trouble

Group Work: “I Wish I’d . . . .” Conflict Awareness Log

Group Assessment: Ross-DeWine Conflict Management Message Style Instrument

Chapter 10: Structured and Creative Problem Solving in Groups

Study Questions and Chapter Outline

Group Decision Making

Structured Problem Solving

Creative Problem Solving

Problem-Solving Realities

Summary Study Guide

Key Terms

Critical Thinking about the Case Study: No More Horsing Around

Group Work: What Is Your Decision-Making Style?

Group Assessment: Problem-Solving Competencies

Chapter 11: Critical Thinking and Argumentation in Groups

Study Questions and Chapter Outline

Critical Thinking and Argumentation

Structuring Arguments

Supporting Arguments

Presenting Arguments

Refuting Arguments

Adapting to Argumentation Styles

Summary Study Guide

Key Terms

Critical Thinking about the Case Study: Slicing the Pie

Group Work: Got Water?

Group Assessment: Argumentativeness Scale

Chapter 12: Planning and Conducting Meetings

Study Questions and Chapter Outline

Meetings, Meetings, Meetings

Planning and Chairing Meetings

Adapting to Member Behavior

Preparing the Minutes

Using Parliamentary Procedure

Evaluating the Meeting

Summary Study Guide

Key Terms

Critical Thinking about the Case Study: Monday Morning Blues

Group Work: Disrupting Disruptive Behavior

Group Assessment: Post-Meeting Reaction (PMR) Form

Chapter 13: Making Presentations in Groups

Study Questions and Chapter Outline

Presentations in Groups

Presentation Guidelines

Group Presentations

Questions and Answers

Presentation Aids

Summary Study Guide

Key Terms

Critical Thinking about the Case Study: Testing the Team

Group Work: Re-envision the Visual

Group Assessment: Presentation Rating Scale

Chapter 14: Technology and Virtual Groups

Study Questions and Chapter Outline

The Nature of Virtual Groups

Synchronous Groupware

Asynchronous Groupware

Group Diversity and the Digital Divide

Summary Study Guide

Key Terms

Critical Thinking about the Case Study: Virtual Misunderstanding

Group Work: Match the Medium to the Message

Group Assessment: Virtual Meeting Evaluation

Glossary

Web Chapter: Parliamentary Procedure

Study Questions and Chapter Outline

Using Parliamentary Procedure

The Guiding Principles of Parliamentary Procedure

The Parliamentary Players

The Basic Rules of Parliamentary Procedure

Informal Rules

Balanced Procedures

Summary Study Guide

Key Terms and Glossary

Group Assessment: Parliamentary Procedure Assessment Instrument

Courses

Small Group Communication (Speech Communication)

Previous Edition(s)

Working in Groups: Communication Principles and Strategies, 4/E
Engleberg & Wynn
©2007 | Pearson | Paper; 448 pp | Out of Print
ISBN-10: 0205554873 | ISBN-13: 9780205554874
Brief Description |
Working in Groups provides students with strategies for using theory and contemporary research findings to enhance group communication, group productivity, and member satisfaction. Using balance as a framework for looking at how groups work and "how to" work in groups, Working in Groups imparts students with tools for successful communication in groups with the ability to relate group communication theories, methods, and tools to group goals and member needs.

Unique chapters, including Argumentation in Groups, Goal Setting and Motivation in Groups, and Confidence in Groups reflect contemporary research and real-world applications.

Exceptional Instructor Resources written by the authors offer over 200 structured class activties, original textbook-based video case studies and discussion questions, and a faculty resource library.
More Info

Next Edition(s)

Working in Groups, 6/E
Engleberg & Wynn
©2013 | Pearson | Paper; 400 pp | Estimated Availability : 02/29/2012
ISBN-10: 020502937X | ISBN-13: 9780205029372
Suggested retail price: $110.00 Net price: $82.50 (What's this?)Brief Description |
Using the guiding principle of balance, Working in Groups provides students with practical strategies, built on theory and research, for communicating and working successfully in groups.

Looking at both how groups work and how to work in groups, this accessible and user-friendly text gives students the tools to apply group communication theories, methods, and skills—helping them become more effective and ethical group members.

Comprehensive, up-to-date coverage includes traditional topics, from development and climate to leadership and problem solving, as well as key contemporary areas such as “team talk,” communication apprehension, group goal setting, group motivation, critical thinking and argumentation, and listening.
More Info

Websites and Online Courses

In this section:

Websites and Online Courses
Student Access Codes
Instructor Access Codes

MyCommunicationKit -- Instant Access -- for Working In Groups
Engleberg & Wynn
©2010 | Pearson | Website | Live
ISBN-10: 0205738265 | ISBN-13: 9780205738267
Online purchase price: $38.50More Info

Student Access Codes

MyCommunicationKit -- Standalone Access Card
Pearson
©2009 | Pearson | Access Code Card | Instock
ISBN-10: 020567416X | ISBN-13: 9780205674169
Net price: $35.00 (What's this?)More Info

MyCommunicationKit -- Valuepack Access Card
Pearson
©2009 | Pearson | Access Code Card | Instock
ISBN-10: 0205688004 | ISBN-13: 9780205688005
Suggested retail price: $20.00Net price: $15.00 (What's this?)More Info

Instructor Access Codes

MyCommunicationKit -- Instructor Access Code
Allyn & Bacon
©2008 | Pearson | Digital Access Code | Available
ISBN-10: 0205593720 | ISBN-13: 9780205593729
URL: http://www.pearsonhighered.com/catalog/aiv/customerType?catalog_code=mycommunicationkit-ab
More Info

In this section:

Instructor Resources

Downloadable Instructor Resources
Other Instructor Resources

Student Resources

Access code cards
Websites and online courses

eLearning & Assessment

Websites and Online Courses
Student Access Codes
Instructor Access Codes

Course & Discipline Resources

For Small Group Communication
For the Speech Communication Discipline

Instructor's Manual and TestBank for Working in Groups, 5/E
Engleberg & Wynn
©2010 | Pearson | Paper; 544 pp | Out of Stock
ISBN-10: 0205632874 | ISBN-13: 9780205632879

Parliamentary Procedure Web Chapter for Working in Groups
Wynn & Engleberg
©2010 | Pearson | On-line Supplement | Live
ISBN-10: 0205751997 | ISBN-13: 9780205751990

PowerPoint Presentation (Download only) for Working in Groups
Engleberg & Wynn
©2010 | Pearson | On-line Supplement | Live
ISBN-10: 0205632998 | ISBN-13: 9780205632992

Websites and online courses

Exam Copy for Working in Groups, 5/E
Engleberg & Wynn
©2010 | Pearson | Paper; 417 pp | Instock
ISBN-10: 020563267X | ISBN-13: 9780205632671
More Info

MyTest Test Bank for Working in Groups, 5/E
Engleberg & Wynn
©2010 | Pearson | On-line Supplement | Live
ISBN-10: 0205632866 | ISBN-13: 9780205632862
URL: http://www.pearsonmytest.com
More Info

Access code cards

MyCommunicationKit -- Standalone Access Card
Pearson
©2009 | Pearson | Access Code Card | Instock
ISBN-10: 020567416X | ISBN-13: 9780205674169
Net price: $35.00 (What's this?)More Info

For Small Group Communication

Pearson Allyn & Bacon Small Group Communication Study Site (Open access)
Allyn & Bacon
©2008 | Pearson | Website | Live
ISBN-10: 020554049X | ISBN-13: 9780205540495
More Info

Pearson Allyn & Bacon Small Group Communication Video Library (for Instructors)
Allyn & Bacon
©2008 | Pearson | Video | Instock
ISBN-10: 020559395X | ISBN-13: 9780205593958
Suggested retail price: $0.00Net price: $0.00 (What's this?)More Info

For the Speech Communication Discipline

A Guide for New Public Speaking Teachers (for Instructors), 5/E
Fairchild
©2012 | Pearson | Paper; 144 pp | Instock
ISBN-10: 0205828108 | ISBN-13: 9780205828104
Suggested retail price: $0.00Net price: $0.00 (What's this?)

Allyn & Bacon PowerPoint Presentation (Download only) for 2005 NCA Arnold Lecture (for Instructors)
Burgoon
©2007 | Pearson | On-line Supplement | Live
ISBN-10: 0205505414 | ISBN-13: 9780205505418

Guide for New Teachers of Introduction to Communication, A: Interactive Strategies for Teaching Communication (for Instructors), 4/E
Porter & Dillon
©2010 | Pearson | Paper; 204 pp | Instock
ISBN-10: 0205750001 | ISBN-13: 9780205750009
Suggested retail price: $0.00Net price: $0.00 (What's this?)

Websites and Online Courses

Allyn & Bacon Digital Media Archive for Communication, Version 3.0, 3/E
Allyn & Bacon
©2005 | Pearson | CD-ROM Only; 32 pp | Out of Stock
ISBN-10: 0205437095 | ISBN-13: 9780205437092
Suggested retail price: $0.00Net price: $0.00 (What's this?)More Info

CPS RF Classroom Performance System
eInstruction
©2010 | Pearson | Electronic Supplement | Available
ISBN-10: 020577864X | ISBN-13: 9780205778645
More Info

iClicker Classroom Response System
iClicker & Allyn & Bacon/Longman
©2008 | Pearson | Electronic Supplement | Available
ISBN-10: 0205594506 | ISBN-13: 9780205594504
More Info

InterWrite PRS RF (Personal Response System)
InterWrite PRS & Allyn & Bacon/Longman
©2005 | Pearson | Electronic Supplement | Available
ISBN-10: 0205436951 | ISBN-13: 9780205436958
More Info

Introduction to Communication Study Site (Open Access), Essentials of Human Communication, 2/E
Pearson
©2011 | Pearson | On-line Supplement | Live
ISBN-10: 0205779271 | ISBN-13: 9780205779277
More Info

MySearchLab -- Standalone Access Card
Pearson
©2010 | Pearson | Access Code Card | Instock
ISBN-10: 0205699413 | ISBN-13: 9780205699414
Net price: $30.90 (What's this?)More Info

News Resources for Speech Communication -- Access Code Card
Allyn & Bacon
©2006 | Pearson | Access Code Card | Instock
ISBN-10: 0205492207 | ISBN-13: 9780205492206
Net price: $19.05 (What's this?)More Info

Public Speaking Study Site (update) for Public Speaking, 3/E
Pearson
©2011 | Pearson | On-line Supplement | Live
ISBN-10: 0205780075 | ISBN-13: 9780205780075
More Info

What Every Student Should Know About Avoiding Plagiarism
Stern
©2007 | Pearson | Paper; 80 pp | Instock
ISBN-10: 0321446895 | ISBN-13: 9780321446893
Net price: $7.35 (What's this?)More Info

What Every Student Should Know About Citing Sources with APA Documentation: Updated for APA Sixth Edition, 2/E
Anderson, Carrell & Widdifield
©2010 | Pearson | Paper; 80 pp | Instock
ISBN-10: 0205795811 | ISBN-13: 9780205795819
Net price: $7.35 (What's this?)More Info

What Every Student Should Know About Listening
Brownell & Wolvin
©2010 | Pearson | Paper; 64 pp | Instock
ISBN-10: 0205778070 | ISBN-13: 9780205778072
Net price: $7.35 (What's this?)More Info

What Every Student Should Know About Practicing Peer Review
Trim
©2007 | Pearson | Paper | Instock
ISBN-10: 0321448480 | ISBN-13: 9780321448484
Net price: $7.35 (What's this?)More Info

What Every Student Should Know About Preparing Effective Oral Presentations
Cox
©2007 | Pearson | Paper; 96 pp | Instock
ISBN-10: 0205505457 | ISBN-13: 9780205505456
Net price: $7.35 (What's this?)More Info

What Every Student Should Know About Procrastination
Hoffman
©2008 | Pearson | Paper; 64 pp | Instock
ISBN-10: 0205582117 | ISBN-13: 9780205582112
Net price: $7.95 (What's this?)More Info

What Every Student Should Know About Researching Online
Munger & Campbell
©2007 | Pearson | Paper | Instock
ISBN-10: 0321445317 | ISBN-13: 9780321445315
Suggested retail price: $9.80Net price: $7.35 (What's this?)More Info

What Every Student Should Know About Study Skills
Pearson Longman
©2007 | Pearson | Paper; 72 pp | Instock
ISBN-10: 0321447360 | ISBN-13: 9780321447364
Net price: $7.35 (What's this?)More Info

What Every Student Should Know About Using a Handbook
Murray
©2009 | Pearson | Paper; 80 pp | Instock
ISBN-10: 0205563848 | ISBN-13: 9780205563845
Net price: $7.35 (What's this?)More Info

Student Access Codes

MyCommunicationKit -- Standalone Access Card
Pearson
©2009 | Pearson | Access Code Card | Instock
ISBN-10: 020567416X | ISBN-13: 9780205674169
Net price: $35.00 (What's this?)More Info

Instructor Access Codes

Give your students a choice! PearsonChoices products are designed to give your students more value and flexibility by letting them choose from a variety of text and media formats to best match their learning style and their budget.

Pearson Higher Education offers special pricing when you choose to package your text with other student resources. If you're interested in creating a cost-saving package for your students, see the Packages Tab.

MyCommunicationKit -- Standalone Access Card
Pearson
©2009 | Pearson | Access Code Card | Instock
ISBN-10: 020567416X | ISBN-13: 9780205674169
Net price: $35.00 (What's this?)More Info
Pearson Custom Library: Communication and Public Speaking
Pearson
©2010 | Pearson | On-line Supplement | Live
ISBN-10: 0205744176 | ISBN-13: 9780205744176
Brief Description |
With Pearson Custom Library: Communication, you can create the perfect textbook to reflect the way you teach your course!

Choose from the full depth and breadth of available Pearson titles. Select as many or as few chapters as you need to suit your course, and we'll custom publish your unique text. You're in full control of the content, sequence, and price.

For more information, please contact the Custom Library group.
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Working in Groups, CourseSmart eTextbook, 5/E
Engleberg & Wynn
©2010 | Pearson | Electronic Book; 416 pp | Available
ISBN-10: 0205661130 | ISBN-13: 9780205661138
Online purchase price: $39.99
Brief Description |
CourseSmart eTextbooks are a creative digital solution that offers the freedom and convenience of online, offline, and mobile access using a single platform. With a CourseSmart eTextbook, students can:
search the text
make notes online
print out reading assignments that incorporate lecture notes
bookmark important passages for later review
save money. As an alternative to purchasing the print textbook, students can subscribe to the same content online for a significant discount off the suggested list price of the print text.
For more information, or to subscribe to the CourseSmart eTextbook, visit www.coursesmart.com (for customers in U.S. and Canada) or www.coursesmart.co.uk (for customers in Europe, Middle East, and Africa).
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