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Principles of Marketing, 13/E
Philip KotlerNorthwestern University
Gary ArmstrongUniversity of North Carolina

ISBN-10: 0136079415
ISBN-13:  9780136079415

Publisher:  Prentice Hall
Copyright:  2010
Format:  Cloth; 744 pp
Published:  12/28/2008


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Description

For undergraduate Principles of Marketing courses

Today’s marketing challenge is creating vibrant, interactive communities of consumers who make products and brands a part of their daily lives. Learn how to create value and gain loyal customers.

Kotler/Armstrong is a comprehensive, classic principles text organized around an innovative customer-value framework. Students learn how to create customer value, target the correct market, and build customer relationships. The changing nature of consumer expectations means that marketers must learn how to build communities in addition to brand loyalty.

The thirteenth edition of Kotler/Armstrong has been fully updated and redesigned to make the book easier to use. Chapters also now contain opening vignettes and accompanying outlines to help students study.


Features

For undergraduate Principles of Marketing courses

Today’s marketing challenge is creating vibrant, interactive communities of consumers who make products and brands a part of their daily lives. Learn how to create value and gain loyal customers.

Kotler/Armstrong is a comprehensive, classic principles text organized around an innovative customer-value framework. Students learn how to create customer value, target the correct market, and build customer relationships. The changing nature of consumer expectations means that marketers must learn how to build communities in addition to brand loyalty.

The thirteenth edition has been fully updated and redesigned to make the book easier to use. This text is also integrated with mymarketinglab, Pearson's online homework and personalized study tool.


MYMARKETINGLAB

See the hands in the air, hear the roar of discussion—be a Rock Star in the classroom. mymarketinglab makes it easier for you to be a Rock Star in the classroom by helping you hold students accountable for class preparation, and getting students engaged in the material through an array of relevant teaching and media resources.

Engaging Students and Holding Them Accountable for Their Class Performance
mymarketinglab helps you hold students accountable for class preparation and supports more active learning styles by providing students with the tools necessary to assess their knowledge and identify areas for improvement. Consisting of the pretest, remediation material based on the pretest results, and the posttest, the Study Plan helps professors ensure that their students have a basic understanding of course material before coming to class.

Bringing Excitement and Interest to the Center Stage
Inspire the exchange of new ideas and foster intriguing discussions with the abundant resources found in mymarketinglab.

NEW! Get Students Involved: Mini-simulations. Unique mini-simulations use adaptive technology to allow students to make marketing decisions and see the impact of the decisions they chose.

Provide Real-world Context: Interactive Case Studies. Consisting of either a case statement or video, the Interactive Case Studies present critical thinking questions that ask students to evaluate the relevance and importance of the case. These Interactive Case Studies also include discussion/debate questions to help get the class talking.

Measure Core Critical-thinking Skills: Discussion Questions.
Get your students to recognize assumptions, evaluate arguments, and more with Discussion Questions that will help inspire curiosity about the subject matter. Discussion Questions can be used as an opportunity for students to show their ability on extra-credit questions, and are great for generating discussion.
 
Promote Active Learning: Flash Cards.
To help students study, mymarketinglab includes flash cards of key terms from their textbook.

Making it Easier for You to Rock the Room

mymarketinglab puts an array of teaching resources at your fingertips making it easy for you to be a Rock Star in the classroom!

Tap into current teaching resources: myMarketingCommunity.com. This online repository contains a dynamic collection of educational materials, providing you with current events, activities, and videos that can be used in your marketing course.

Import assignments: Product Shared Library. The Product Shared Library is maintained by the Pearson Marketing team and is available to all users. It allows the Pearson Marketing team to release updated content throughout the term, which is maintained by Pearson and cannot be modified.

NEW! Show the Real-world Applications: Company Videos and Video Case Studies. Give your students access to videos and video cases that feature both large corporations and small businesses. These videos also provide open-ended questions to help spark class discussion, and are supported with teaching notes, slides, and quiz questions.

Supplying the Resources You Need: Lecture Materials.
  • Reinforce Key Concepts: PowerPoint Presentations. Seamlessly reinforce key concepts learned in lecture by providing students with access to PowerPoint presentations to be used for studying purposes.
    • Electronic Figures. All figures from the text are available electronically, making it easier for you to integrate the images and figures of your choice into your presentations.
  • Assign Online: Tests and Quizzes. Professor can test and quiz their students through mymarketinglab, which contains complete testbanks.
    • NEW! Fully Updated and Revised Testbank. All test questions have been assessed and improved as needed by an assessment professional.
    • Testgen. This test-generating program allows instructors to add, edit, or delete questions from the Test Item File; analyze test results; and organize a database of exams and student results.
  • Manage all of your course grades in one place: Powerful Gradebook and Advanced Reporting. The fully functioning Gradebook makes it easy for to manage all of your course grades in one convenient location. Gradebook allows you to import/export from popular learning management systems, manipulate and modify individual student grades, and even calculate final grades. You can also run a number of activity reports for single or multiple students, assignments, and sections. You can even run frequency analysis reports, Study Plan reports, and create certificates of completion. All reports can be customized, exported, and saved to My Reports for easy access. 
  • Tailor Your Online Course: BlackBoard and WebCT ePacks. Both ePacks contain core supplements so you can quickly create your own course in each environment.


PRINCIPLES OF MARKETING, 13/e

Customer-Value Framework: Creating value for customers is a cornerstone of being an effective marketer, so this text is designed to teach students how to create and communicate value to customers from the very beginning.

NEW! Learning Design: The new design is more active and integrated, allowing students to more easily use the text.

NEW! Author Annotations: This piece of the new design has been added to help emphasize important pieces of information.

NEW! Chapter 20, “Sustainable Marketing”: As being a “green” business becomes more and more important, companies must adopt sustainable marketing practices to compete.

NEW! Consumer Generated Marketing: This is a hot topic in today’s marketing and an innovative way to bring consumers into the marketing process.

NEW! Expanded Coverage of Marketing Technologies: Allows students to stay current on how technology is affecting marketing.

Marketing By the Numbers Appendix: Helps students understand the numbers behind marketing and reveals how much math is truly involved.

NEW! End of Chapter Cases: Every chapter now has a closing case that allows instructors to connect textbook material the real world.

Other topics of distinction

Real Marketing Highlights: Two features per chapter show students what real companies are doing.

Marketing Plan Appendix: Provides students with a complete marketing plan to demonstrate how concepts are applied.


New To This Edition

NEW! Learning Design: The new design is more active and integrated, allowing students to more easily use the text.

NEW! Author Annotations: This piece of the new design has been added to help emphasize important pieces of information.

NEW! Chapter 20, “Sustainable Marketing”: As being a “green” business becomes more and more important, companies must adopt sustainable marketing practices to compete.

NEW! Consumer Generated Marketing: This is a hot topic in today’s marketing and an innovative way to bring consumers into the marketing process

NEW! Expanded Coverage of Marketing Technologies: Allows students to stay current on how technology is affecting marketing.

NEW! End of Chapter Cases: Every chapter now has a closing case that allows instructors to connect textbook material the real world.


Table of Contents

Part 1–Defining Marketing and the Marketing Process

1.         Marketing:  Creating and Capturing Customer Value

2.         Company and Marketing Strategy:  Partnering to Build Customer Relationships

 

Part 2–Understanding the Marketplace and Consumers

3.                  The Marketing Environment

4.         Managing Marketing Information to Gain Customer Insights

5.         Consumer Markets and Consumer Buyer Behavior

6.         Business Markets and Business Buyer Behavior

 

Part 3–Designing a Customer-Driven Marketing Strategy and Marketing Mix

7.         Customer-Driven Marketing Strategy:  Creating Value for Target Customers

8.         Product, Services, and Brands:  Building Customer Value

9.         New-Product Development and Life-Cycle Strategies

10.       Pricing:  Understanding and Capturing Customer Value

11.       Pricing Strategies

12.       Marketing Channels:  Delivering Customer Value

13.       Retailing and Wholesaling

14.       Communicating Customer Value: Integrated Marketing Communication Strategy 

15.       Advertising and Public Relations

16.       Personal Selling and Sales Promotion

17.       Direct and Online Marketing: Building Direct Customer Relationships

 

Part 4–Extending Marketing

18.       Creating Competitive Advantage

19.       The Global Marketplace

20.       Marketing Ethics and Social Responsibility

 

APPENDIXES

1.         Marketing Plan

2.         Marketing by the Numbers

3.         Careers in Marketing

Glossary, Company Index, Subject Index


Previous Edition(s)

  • Principles of Marketing, 12/E
    Kotler & Armstrong
    ©2008  |  Prentice Hall  |  Cloth; 736 pp  |  Out of Print
    ISBN-10: 0132390027  |  ISBN-13: 9780132390026
    Brief Description  |  More Info

  • Principles of Marketing, 11/E
    Kotler & Armstrong
    ©2006  |  Prentice Hall  |  Cloth; 768 pp  |  Out of Print
    ISBN-10: 0131469185  |  ISBN-13: 9780131469181
    Brief Description  |  More Info


Next Edition(s)

  • Principles of Marketing, 14/E
    Kotler & Armstrong
    ©2012  |  Prentice Hall  |  Cloth; 744 pp  |  Instock
    ISBN-10: 0132167123  |  ISBN-13: 9780132167123
    Brief Description  |  More Info



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Websites and Online Courses

Blackboard course cartridge for Principles of Marketing, 13/E
Kotler & Armstrong
©2010  |  On-line Supplement  |  Version 6.2.3  |  Open Access  |  Live
ISBN-10: 013215014X  |  ISBN-13: 9780132150149
Instructors, request content (at no cost)  |  More Info

MyMarketingLab with Pearson eText -- Instant Access -- for Principles of Marketing, 13/E
Kotler & Armstrong
©2010  |  Prentice Hall  |  Website; 744 pp  |  Live
ISBN-10: 0136080715  |  ISBN-13: 9780136080718
More Info

MyMarketingLabPlus with eBook for Principles of Marketing, 13/E
Kotler
©2011  |  Prentice Hall  |  Website; 0 pp  |  Live
ISBN-10: 125632454X  |  ISBN-13: 9781256324546
More Info

WebCT Campus Edition or Vista e-Pack for Principles of Marketing, 13/E
Kotler & Armstrong
©2010  |  On-line Supplement  |  Open Access  |  Version 4.1X  |  Live
ISBN-10: 0132163810  |  ISBN-13: 9780132163811
Instructors, request content (at no cost)  |  View Demo  |  More Info

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Student Access Codes

Blackboard Cartridge Student Access Code Card for Principles of Marketing,
Kotler
©2009  |  Prentice Hall  |  Access Code Card  |  Instock
ISBN-10: 055814862X  |  ISBN-13: 9780558148621
More Info

CourseCompass Student Access Code Card for Principles of Marketing,
Kotler
©2009  |  Prentice Hall  |  Access Code Card  |  Instock
ISBN-10: 0558137253  |  ISBN-13: 9780558137250
More Info

MyMarketingLab with Pearson eText -- Access Card -- for Principles of Marketing, 13/E
Kotler & Armstrong
©2010  |  Prentice Hall  |  Access Code Card; 744 pp  |  Instock
ISBN-10: 013609886X  |  ISBN-13: 9780136098867
More Info

WebCT ePack Student Access Code Card for Principles of Marketing,
Kotler
©2009  |  Prentice Hall  |  Access Code Card  |  Instock
ISBN-10: 0558126677  |  ISBN-13: 9780558126674
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Instructor's Manual with Video Guide for Principles of Marketing, 13/E
Armstrong & Kotler
©2010  |  Prentice Hall  |  Paper; 674 pp  |  Instock
ISBN-10: 0136080480  |  ISBN-13: 9780136080480

Show Downloadable Files
 | More Info

Instructor's Resource Center on CD, Principles of Marketing, 13/E
Kotler & Armstrong
©2010  |  Prentice Hall  |  CD-ROM Only  |  Instock
ISBN-10: 0136080154  |  ISBN-13: 9780136080152

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 | More Info

Test Item File, Principles of Marketing, 13/E
Kotler & Armstrong
©2010  |  Prentice Hall  |  Paper; 854 pp  |  Instock
ISBN-10: 0136080499  |  ISBN-13: 9780136080497

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 | More Info

TestGen® Computerized Test Bank for Principles of Marketing, 13/E
Kotler & Armstrong
©2010  |  Prentice Hall  |  On-line Supplement  |  Live
ISBN-10: 0136080731  |  ISBN-13: 9780136080732

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 | More Info

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Exam Copy for Principles of Marketing, 13/E
Kotler & Armstrong
©2010  |  Prentice Hall  |  Cloth; 744 pp  |  Instock
ISBN-10: 0136080723  |  ISBN-13: 9780136080725
More Info

Blackboard course cartridge for Principles of Marketing, 13/E
Kotler & Armstrong
©2010  |  On-line Supplement  |  Version 6.2.3  |  Open Access  |  Live
ISBN-10: 013215014X  |  ISBN-13: 9780132150149
Instructors, request content (at no cost)  |  More Info

MyMarketingLab with Pearson eText -- Instant Access -- for Principles of Marketing, 13/E
Kotler & Armstrong
©2010  |  Prentice Hall  |  Website; 744 pp  |  Live
ISBN-10: 0136080715  |  ISBN-13: 9780136080718
More Info

MyMarketingLabPlus with eBook for Principles of Marketing, 13/E
Kotler
©2011  |  Prentice Hall  |  Website; 0 pp  |  Live
ISBN-10: 125632454X  |  ISBN-13: 9781256324546
More Info

WebCT Campus Edition or Vista e-Pack for Principles of Marketing, 13/E
Kotler & Armstrong
©2010  |  On-line Supplement  |  Open Access  |  Version 4.1X  |  Live
ISBN-10: 0132163810  |  ISBN-13: 9780132163811
Instructors, request content (at no cost)  |  View Demo  |  More Info

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Access code cards

Blackboard Cartridge Student Access Code Card for Principles of Marketing,
Kotler
©2009  |  Prentice Hall  |  Access Code Card  |  Instock
ISBN-10: 055814862X  |  ISBN-13: 9780558148621
More Info

CourseCompass Student Access Code Card for Principles of Marketing,
Kotler
©2009  |  Prentice Hall  |  Access Code Card  |  Instock
ISBN-10: 0558137253  |  ISBN-13: 9780558137250
More Info

MyMarketingLab with Pearson eText -- Access Card -- for Principles of Marketing, 13/E
Kotler & Armstrong
©2010  |  Prentice Hall  |  Access Code Card; 744 pp  |  Instock
ISBN-10: 013609886X  |  ISBN-13: 9780136098867
More Info

WebCT ePack Student Access Code Card for Principles of Marketing,
Kotler
©2009  |  Prentice Hall  |  Access Code Card  |  Instock
ISBN-10: 0558126677  |  ISBN-13: 9780558126674
More Info

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Websites and online courses

Blackboard course cartridge for Principles of Marketing, 13/E
Kotler & Armstrong
©2010  |  On-line Supplement  |  Version 6.2.3  |  Open Access  |  Live
ISBN-10: 013215014X  |  ISBN-13: 9780132150149
More Info

MyMarketingLab with Pearson eText -- Instant Access -- for Principles of Marketing, 13/E
Kotler & Armstrong
©2010  |  Prentice Hall  |  Website; 744 pp  |  Live
ISBN-10: 0136080715  |  ISBN-13: 9780136080718
More Info

MyMarketingLabPlus with eBook for Principles of Marketing, 13/E
Kotler
©2011  |  Prentice Hall  |  Website; 0 pp  |  Live
ISBN-10: 125632454X  |  ISBN-13: 9781256324546
More Info

WebCT Campus Edition or Vista e-Pack for Principles of Marketing, 13/E
Kotler & Armstrong
©2010  |  On-line Supplement  |  Open Access  |  Version 4.1X  |  Live
ISBN-10: 0132163810  |  ISBN-13: 9780132163811
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Other student resources

Principles of Marketing, VangoNotes Audio Study Guide, Complete Book, 13/E
Kotler & Armstrong
©2010  |  Prentice Hall  |  VangoNote  |  Available
ISBN-10: 013608074X  |  ISBN-13: 9780136080749
More Info

Principles of Marketing, VangoNotes Audio Study Guide, Individual Chapter, 13/E
Kotler & Armstrong
©2010  |  Prentice Hall  |  VangoNote Individual Chapter  |  Available
ISBN-10: 0136080774  |  ISBN-13: 9780136080770
More Info

Study Guide for Principles of Marketing, 13/E
Kotler & Armstrong
©2010  |  Prentice Hall  |  Paper; 515 pp  |  Instock
ISBN-10: 0136080758  |  ISBN-13: 9780136080756
More Info

Videos on DVD for Principles of Marketing, 13/E
Kotler & Armstrong
©2010  |  Prentice Hall  |  DVD  |  Instock
ISBN-10: 0136080170  |  ISBN-13: 9780136080176
More Info


Websites and Online Courses

Blackboard course cartridge for Principles of Marketing, 13/E
Kotler & Armstrong
©2010  |  On-line Supplement  |  Version 6.2.3  |  Open Access  |  Live
ISBN-10: 013215014X  |  ISBN-13: 9780132150149
Instructors, request content (at no cost)  |  More Info

MyMarketingLab with Pearson eText -- Instant Access -- for Principles of Marketing, 13/E
Kotler & Armstrong
©2010  |  Prentice Hall  |  Website; 744 pp  |  Live
ISBN-10: 0136080715  |  ISBN-13: 9780136080718
More Info

MyMarketingLabPlus with eBook for Principles of Marketing, 13/E
Kotler
©2011  |  Prentice Hall  |  Website; 0 pp  |  Live
ISBN-10: 125632454X  |  ISBN-13: 9781256324546
More Info

WebCT Campus Edition or Vista e-Pack for Principles of Marketing, 13/E
Kotler & Armstrong
©2010  |  On-line Supplement  |  Open Access  |  Version 4.1X  |  Live
ISBN-10: 0132163810  |  ISBN-13: 9780132163811
Instructors, request content (at no cost)  |  View Demo  |  More Info

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Student Access Codes

Blackboard Cartridge Student Access Code Card for Principles of Marketing,
Kotler
©2009  |  Prentice Hall  |  Access Code Card  |  Instock
ISBN-10: 055814862X  |  ISBN-13: 9780558148621
More Info

CourseCompass Student Access Code Card for Principles of Marketing,
Kotler
©2009  |  Prentice Hall  |  Access Code Card  |  Instock
ISBN-10: 0558137253  |  ISBN-13: 9780558137250
More Info

MyMarketingLab with Pearson eText -- Access Card -- for Principles of Marketing, 13/E
Kotler & Armstrong
©2010  |  Prentice Hall  |  Access Code Card; 744 pp  |  Instock
ISBN-10: 013609886X  |  ISBN-13: 9780136098867
More Info

WebCT ePack Student Access Code Card for Principles of Marketing,
Kotler
©2009  |  Prentice Hall  |  Access Code Card  |  Instock
ISBN-10: 0558126677  |  ISBN-13: 9780558126674
More Info

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    ©2010  |  Prentice Hall  |  Electronic Book; 750 pp  |  Available
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    ©2010  |  Prentice Hall  |  Unbound (Saleable)  |  Instock
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