Always Learning

Operations Management, Flexible Edition and Lecture Guide and Student CD and DVD Package, 9/E
Jay HeizerTexas Lutheran University
Barry RenderGraduate School of Business, Rollins College

ISBN-10: 0136073662
ISBN-13:  9780136073666

Publisher:  Prentice Hall
Copyright:  2009
Format:  Kit/Package/ShrinkWrap; 736 pp
Published:  08/25/2008
Status: Instock


    New edition available

Customers outside the U.S., click here.


Print this content

In this section:


Description

For the core course in Operations Management.

Operations Management, 9e offers students and professors the largest and most diverse problems sets in the industry, as well as providing solved problems and step-by-step worked examples to help students learn outside of the classroom.

 

 

This version of the book contains a separate student lecture guide with all of the end of chapter problems as well as places to take notes.  Students can bring this lecture guide to class to work problems and take notes. 


A briefer version is also available called Principles of Operations Management, 7e.


Features

O>


MyOMLab New For 2009— Based on Pearson’s proven XL technology, MyOMLab helps you assess your students’ performance and assign and grade homework in the operations class.  Keyed directly to the text, MyOMLab offers algorithmically generated problems that also come with support to help students when they need it.  For a complete demo, visit www.MyOMLab .com

Q. How do you prepare students for your exams?  Do you recommend practice problems?  Do you assign homework?  What types of problems are important?  Would you be interested in problems that progress in level of difficulty?

 

 Heizer/Render recognizes the importance of providing the largest, clearest, and most diverse problem sets in the industry.  The authors have instituted a system that codes all 608 problems in the book, labeling them with a 1, 2, 3, or 4 dot difficulty rating, so that professors can easily assign problems with the appropriate level of difficulty for their students. Solutions to all these are in the Instructor’s Solutions Manual, written by the authors.

 

 

Q. When your students are stuck on homework problems, where do they usually turn in the book for help?  Do you work examples into class? Do you find your students struggle with knowing how to approach these problems? Would step-by-step examples to coach students through the process be helpful?

 

 NEW! “Virtual Office Hours” for All Solved Problems in the Text- In the back of each text students will find a DVD that contains video of the authors working out all of the solved problems in the book.  Students can have the classroom experience of an instructor solving problems with explanation at anytime allowing them to have an easier time completing homework assignments.

 

Worked Out Examples & Solved Problems Step-by-step worked out examples of OM problems are extremely helpful in an analytical course. The chapters contain examples, which are reinforced by 66 end-of-chapter Solved Problems. Further, the student CD and text web site each contain over a hundred additional Practice Problems.

·        Examples: Pg. 16

·        Solved Problems: Pg. 21

 

NEW! The 9th edition introduces a new way to teach operations management problem solving by taking a pedagogical approach that walks the reader through each example.  In each sample problem, the authors:

1.      State The Problem; Pg. 16

2.      Describe the approach to taking in solving it; Pg. 16

3.      Develop the complete and detailed solution; Pg. 16

4.      Provide insight as to why this solution has relevance; Pg. 16

5.      Give a learning exercise with the answer so the reader can make a change in the problem and resolve; Pg. 16

6.      Note which homework problems relate to this example; Pg. 16

 

 

 

Q. Do you grade homework?  How much time to you spend grading and giving feedback on it? Would you be interested in an online homework resource that offers static/algorithmic problems, student feedback, and can save you time with grading?

 

 Integrated Online Homework with OneKey which includes PH Grade Assist

 OneKey provides easy access to all digital resources available with the text, including our powerful online homework resource called PH Grade Assist.

 

With PH Grade Assist, many of the homework problems and our Test Item File can now be assigned online for students.  With dozens of options for randomizing the sequence, timing, feedback, and scoring, PH Grade Assist makes giving and grading homework and exams an easy task.

 

Many of the problems have been converted to “algorithmic” form so that you can assign problems where each student has different data.  Plus, the system automatically records the grades into an instructor’s gradebook.

 

 

Other Key Points of Differentiation

 

 

Q. In what kind of industries are your students going to work? With the country  moving from a manufacturing to a more service driven economy, would you be interested in a book that has a better service integration?

 

Throughout the text, the authors feature an extensive amount of service applications and firms to give students an in-depth look at operations in the real world.  Our prior editions focused on Arnold Palmer Hospital, Hard Rock Café, Wheeled Coach Ambulances, and Regal Marine. All of these videos and cases appear in this edition as well as:

 

NEW! New cases an videos focusing on the Darden Family of Restaurants: This edition takes you behind the scenes at Darden Restaurants, who owns the Olive Garden and Red Lobster with four new video case studies, photos, examples, problems, and a Global Company Profile; Chapter 11.

Topics include: Statistical Quality Control, Location Selection, Supply Chains, and Global Outsourcing

 

 

Q. Do you currently cover any supply chain management or outsourcing in your course? How much?

 

NEW! Heizer/Render offers the first major discussion in a OM textbook of “Outsourcing as a Supply Chain Strategy” in the new Supplement 11.



This text is available for personalization in the PHCBR custom database program.  Select only the chapters you require or supplement with recommended case studies all under one cover.  CLICK HERE to go directly to the PHCBR book-build site or visit our product page for additional information at pearsoncustom.com/business.


New To This Edition

Q. When your students are stuck on homework problems, where do they usually turn in the book for help?  Do you work examples into class? Do you find your students struggle with knowing how to approach these problems? Would step-by-step examples to coach students through the process be helpful?

 

 

NEW! “Virtual Office Hours” for All Solved Problems in the Text- In the back of each text students will find a DVD that contains video of the authors working out all of the solved problems in the book.  Students can have the classroom experience of an instructor solving problems with explanation at anytime allowing them to have an easier time completing homework assignments.

NEW! The 9th edition introduces a new way to teach operations management problem solving by taking a pedagogical approach that walks the reader through each example.  In each sample problem, the authors:

1.      State The Problem; Pg. 16

2.      Describe the approach to taking in solving it; Pg. 16

3.      Develop the complete and detailed solution; Pg. 16

4.      Provide insight as to why this solution has relevance; Pg. 16

5.      Give a learning exercise with the answer so the reader can make a change in the problem and resolve; Pg. 16

6.      Note which homework problems relate to this example; Pg.16

 

 

Q. In what kind of industries are your students going to work? With the country  moving from a manufacturing to a more service driven economy, would you be interested in a book that has a better service integration?

 

Throughout the text, the authors feature an extensive amount of service applications and firms to give students an in-depth look at operations in the real world.  Our prior editions focused on Arnold Palmer Hospital, Hard Rock Café, Wheeled Coach Ambulances, and Regal Marine. All of these videos and cases appear in this edition as well as:

 

NEW! New cases an videos focusing on the Darden Family of Restaurants: This edition takes you behind the scenes at Darden Restaurants, who owns the Olive Garden and Red Lobster with four new video case studies, photos, examples, problems, and a Global Company Profile; Chapter 11.

Topics include: Statistical Quality Control, Location Selection, Supply Chains, and Global Outsourcing

 

 

Q. Do you currently cover any supply chain management or outsourcing in your course? How much?

 

NEW! Heizer/Render offers the first major discussion in a OM textbook of “Outsourcing as a Supply Chain Strategy” in the new Supplement 11.


Table of Contents

Table of Contents

PART I INTRODUCTION

1.  Operations and Productivity

2.  Operations Strategy in a Global Environment

3.  Project Management

4.  Forecasting

PART II DESIGNING OPERATIONS

5.  Design of Goods and Services

6.  Managing Quality

6S.Statistical Process Control

7.  Process Strategy

7S.Capacity Planning

8.  Location Strategies

9.  Layout Strategies

10.  Human Resources and Job Design

10S.Work Measurement

PART III MANAGING OPERATIONS

11.  Supply-Chain Management

11S.Outsourcing as a Supply Chain Strategy

12.  Inventory Management

13.  Aggregate Planning

14.  Material Requirements Planning (MRP) and ERP

15.  Short-Term Scheduling

16.  Just-in-Time and Lean Productions

17.  Maintenance and Reliability

PART IV QUANTITATIVE MODULES

A.  Decision-Making Tools

B.  Linear Programming

C.  Transportation Models

D.  Waiting-Line Models

E.  Learning Curves

F.  Simulation


Previous Edition(s)

  • Operations Management, Flexible Version and Student CD and Lecture Guide, 8/E
    Heizer & Render
    ©2007  |  Prentice Hall  |  Kit/Package/ShrinkWrap; 672 pp  |  Out of Print
    ISBN-10: 0132209292  |  ISBN-13: 9780132209298
    Brief Description  |  More Info


Next Edition(s)

  • Operations Management Flexible Version, 10/E
    Heizer & Render
    ©2012  |  Prentice Hall  |  Paper; 696 pp  |  Instock
    ISBN-10: 0132163926  |  ISBN-13: 9780132163927
    Brief Description  |  More Info

  • Operations Management Flexible Version with Lecture Guide & Activities Manual Package, 10/E
    Heizer & Render
    ©2012  |  Prentice Hall  |  Kit/Package/ShrinkWrap; 696 pp  |  Instock
    ISBN-10: 0132577062  |  ISBN-13: 9780132577069
    Brief Description  |  More Info

  • Operations Management Flexible Version with Lecture Guide & Activities Manual Package, 10/E
    Heizer & Render
    ©2012  |  Prentice Hall  |  Kit/Package/ShrinkWrap; 696 pp  |  Instock
    ISBN-10: 0132577062  |  ISBN-13: 9780132577069
    Brief Description  |  More Info



Back to top

Print this content

In this section:


Websites and Online Courses

Companion Website for Operations Management and Student CD and Student DVD Package, 9/E
Heizer
©2008  |  Prentice Hall  |  Website  |  Live
ISBN-10: 0136028918  |  ISBN-13: 9780136028918
More Info

OneKey Blackboard, Operations Management, 9/E
Heizer
©2008  |  On-line Supplement  |  Version 6.2.3  |  Access Code Required  |  Live
ISBN-10: 0136126251  |  ISBN-13: 9780136126256
 |  Students, buy access Instructors, request content (at no cost)  |  View Demo  |  More Info

OneKey CourseCompass for Operations Management, 9/E
Heizer
©2008  |  On-line Supplement  |  Access Code Required  |  Live
ISBN-10: 0136049362  |  ISBN-13: 9780136049364
 |  Students, buy access Take a Tour  |  More Info

OneKey WebCT, Operations Management, 9/E
Heizer
©2008  |  On-line Supplement  |  Open Access  |  Version 4.1X  |  Live
ISBN-10: 0132412608  |  ISBN-13: 9780132412605
 |  Students, buy access Instructors, request content (at no cost)  |  View Demo  |  More Info

myomlab -- Instant Access -- for Operations Management, Flex Version, 9/E
Heizer
©2009  |  Prentice Hall  |  Website  |  Live
ISBN-10: 0136109292  |  ISBN-13: 9780136109297
More Info

myomlab with Pearson eText -- Instant Access -- for Operations Management, Flex Version, 9/E
Heizer
©2009  |  Prentice Hall  |  Website; 736 pp  |  Live
ISBN-10: 0136025765  |  ISBN-13: 9780136025764
More Info

myomlab with Pearson eText for Operations Management, Flexible Version (access code required), 9/E
Heizer & Render
©2009  |  Prentice Hall  |  Electronic Package  |  Available
ISBN-10: 0132309890  |  ISBN-13: 9780132309899
More Info

Back to top

Instructor Access Codes

PHGA Instructor Access Card, 9/E
Heizer & Render
©2008  |  Prentice Hall  |  Access Code Card  |  Out of Stock
ISBN-10: 0132343045  |  ISBN-13: 9780132343046
More Info

Back to top

Print this content

In this section:

Instructor's Resource Manual, 9/E
Heizer
©2008  |  Prentice Hall  |  Paper; 302 pp  |  Instock
ISBN-10: 0131585584  |  ISBN-13: 9780131585584

Show Downloadable Files
 | More Info

Instructor's Solutions Manual, 9/E
Heizer
©2008  |  Prentice Hall  |  Paper; 320 pp  |  Instock
ISBN-10: 0131585576  |  ISBN-13: 9780131585577

Show Downloadable Files
 | More Info

Test Item File, 9/E
Heizer
©2008  |  Prentice Hall  |  Paper; 608 pp  |  Instock
ISBN-10: 0132342979  |  ISBN-13: 9780132342971

Show Downloadable Files
 | More Info

TestGen® Computerized Test Bank for Operations Management and Student CD and Student DVD Package, 9/E
Gen
©2008  |  Prentice Hall  |  On-line Supplement  |  Out of Stock
ISBN-10: 0131585754  |  ISBN-13: 9780131585751

Show Downloadable Files
 | More Info

Back to top

Exam Copy for Operations Management for Flexible Edition and Lecture Guide and Student CD and DVD Package, 9/E
Heizer & Render
©2009  |  Prentice Hall  |  Kit/Package/ShrinkWrap  |  Out of Stock
ISBN-10: 0136073689  |  ISBN-13: 9780136073680
More Info

Companion Website for Operations Management and Student CD and Student DVD Package, 9/E
Heizer
©2008  |  Prentice Hall  |  Website  |  Live
ISBN-10: 0136028918  |  ISBN-13: 9780136028918
More Info

Instructor OM DVD Library, 9/E
Heizer & Render
©2008  |  Prentice Hall  |  DVD  |  Instock
ISBN-10: 0132342707  |  ISBN-13: 9780132342704
More Info

myomlab -- Instant Access -- for Operations Management, Flex Version, 9/E
Heizer
©2009  |  Prentice Hall  |  Website  |  Live
ISBN-10: 0136109292  |  ISBN-13: 9780136109297
More Info

myomlab with Pearson eText -- Instant Access -- for Operations Management, Flex Version, 9/E
Heizer
©2009  |  Prentice Hall  |  Website; 736 pp  |  Live
ISBN-10: 0136025765  |  ISBN-13: 9780136025764
More Info

myomlab with Pearson eText for Operations Management, Flexible Version (access code required), 9/E
Heizer & Render
©2009  |  Prentice Hall  |  Electronic Package  |  Available
ISBN-10: 0132309890  |  ISBN-13: 9780132309899
More Info

OneKey Blackboard, Operations Management, 9/E
Heizer
©2008  |  On-line Supplement  |  Version 6.2.3  |  Access Code Required  |  Live
ISBN-10: 0136126251  |  ISBN-13: 9780136126256
 |  Students, buy access Instructors, request content (at no cost)  |  View Demo  |  More Info

OneKey CourseCompass for Operations Management, 9/E
Heizer
©2008  |  On-line Supplement  |  Access Code Required  |  Live
ISBN-10: 0136049362  |  ISBN-13: 9780136049364
 |  Students, buy access Take a Tour  |  More Info

OneKey WebCT, Operations Management, 9/E
Heizer
©2008  |  On-line Supplement  |  Open Access  |  Version 4.1X  |  Live
ISBN-10: 0132412608  |  ISBN-13: 9780132412605
 |  Students, buy access Instructors, request content (at no cost)  |  View Demo  |  More Info

PHGA Instructor Access Card, 9/E
Heizer & Render
©2008  |  Prentice Hall  |  Access Code Card  |  Out of Stock
ISBN-10: 0132343045  |  ISBN-13: 9780132343046
More Info

Back to top


Access code cards

myomlab with Pearson eText -- Access Card -- for Operations Management, Flexible Version, 9/E
Heizer & Render
©2012  |  Prentice Hall  |  Access Card Package; 736 pp  |  Instock
ISBN-10: 0132658828  |  ISBN-13: 9780132658829
More Info

Back to top

Websites and online courses

Companion Website for Operations Management and Student CD and Student DVD Package, 9/E
Heizer
©2008  |  Prentice Hall  |  Website  |  Live
ISBN-10: 0136028918  |  ISBN-13: 9780136028918
More Info

myomlab -- Instant Access -- for Operations Management, Flex Version, 9/E
Heizer
©2009  |  Prentice Hall  |  Website  |  Live
ISBN-10: 0136109292  |  ISBN-13: 9780136109297
More Info

myomlab with Pearson eText -- Instant Access -- for Operations Management, Flex Version, 9/E
Heizer
©2009  |  Prentice Hall  |  Website; 736 pp  |  Live
ISBN-10: 0136025765  |  ISBN-13: 9780136025764
More Info

OneKey Blackboard, Operations Management, 9/E
Heizer
©2008  |  On-line Supplement  |  Version 6.2.3  |  Access Code Required  |  Live
ISBN-10: 0136126251  |  ISBN-13: 9780136126256
 |  Students, buy access More Info

OneKey CourseCompass for Operations Management, 9/E
Heizer
©2008  |  On-line Supplement  |  Access Code Required  |  Live
ISBN-10: 0136049362  |  ISBN-13: 9780136049364
 |  Students, buy access More Info

OneKey WebCT, Operations Management, 9/E
Heizer
©2008  |  On-line Supplement  |  Open Access  |  Version 4.1X  |  Live
ISBN-10: 0132412608  |  ISBN-13: 9780132412605
 |  Students, buy access More Info

Back to top

Other student resources

myomlab with Pearson eText for Operations Management, Flexible Version (access code required), 9/E
Heizer & Render
©2009  |  Prentice Hall  |  Electronic Package  |  Available
ISBN-10: 0132309890  |  ISBN-13: 9780132309899
More Info

Operations Management, Flexible Version, VangoNotes Audio Study Guide, 9/E
Heizer
©2009  |  Prentice Hall  |  VangoNote  |  Available
ISBN-10: 0136025706  |  ISBN-13: 9780136025702
More Info

Operations Managment Flexible Version, VangoNotes Audio Study Guide, Individual Chapters, 9/E
Heizer
©2009  |  Prentice Hall  |  VangoNote Individual Chapter  |  Available
ISBN-10: 0136025714  |  ISBN-13: 9780136025719
More Info


Websites and Online Courses

Companion Website for Operations Management and Student CD and Student DVD Package, 9/E
Heizer
©2008  |  Prentice Hall  |  Website  |  Live
ISBN-10: 0136028918  |  ISBN-13: 9780136028918
More Info

OneKey Blackboard, Operations Management, 9/E
Heizer
©2008  |  On-line Supplement  |  Version 6.2.3  |  Access Code Required  |  Live
ISBN-10: 0136126251  |  ISBN-13: 9780136126256
 |  Students, buy access Instructors, request content (at no cost)  |  View Demo  |  More Info

OneKey CourseCompass for Operations Management, 9/E
Heizer
©2008  |  On-line Supplement  |  Access Code Required  |  Live
ISBN-10: 0136049362  |  ISBN-13: 9780136049364
 |  Students, buy access Take a Tour  |  More Info

OneKey WebCT, Operations Management, 9/E
Heizer
©2008  |  On-line Supplement  |  Open Access  |  Version 4.1X  |  Live
ISBN-10: 0132412608  |  ISBN-13: 9780132412605
 |  Students, buy access Instructors, request content (at no cost)  |  View Demo  |  More Info

myomlab -- Instant Access -- for Operations Management, Flex Version, 9/E
Heizer
©2009  |  Prentice Hall  |  Website  |  Live
ISBN-10: 0136109292  |  ISBN-13: 9780136109297
More Info

myomlab with Pearson eText -- Instant Access -- for Operations Management, Flex Version, 9/E
Heizer
©2009  |  Prentice Hall  |  Website; 736 pp  |  Live
ISBN-10: 0136025765  |  ISBN-13: 9780136025764
More Info

myomlab with Pearson eText for Operations Management, Flexible Version (access code required), 9/E
Heizer & Render
©2009  |  Prentice Hall  |  Electronic Package  |  Available
ISBN-10: 0132309890  |  ISBN-13: 9780132309899
More Info

Back to top

Instructor Access Codes

PHGA Instructor Access Card, 9/E
Heizer & Render
©2008  |  Prentice Hall  |  Access Code Card  |  Out of Stock
ISBN-10: 0132343045  |  ISBN-13: 9780132343046
More Info

Print this content

Give your students a choice! PearsonChoices products are designed to give your students more value and flexibility by letting them choose from a variety of text and media formats to best match their learning style and their budget.

Pearson Higher Education offers special pricing when you choose to package your text with other student resources. If you're interested in creating a cost-saving package for your students, see the Packages Tab.

  • Operations Management ,Flex Version, Student Value Edition, 9/E
    Heizer & Render
    ©2009  |  Prentice Hall  |  Unbound (Saleable); 744 pp  |  Instock
    ISBN-10: 0131360078  |  ISBN-13: 9780131360075
    Brief Description  |  More Info

  • Operations Management, Flexible Version, 9/E
    Heizer & Render
    ©2009  |  Prentice Hall  |  Paper; 744 pp  |  Instock
    ISBN-10: 0136025676  |  ISBN-13: 9780136025672
    More Info


Back to top

Log in to the Instructor Resource Center

Login name: 

  Password: 

Forgot login/password?  |  Need to redeem an access code?

        

Instructor Resource Center File Download

This work is protected by local and international copyright laws and is provided solely for the use of instructors in teaching their courses and assessing student learning. Dissemination or sale of any part of this work (including on the World Wide Web) will destroy the integrity of the work and is not permitted. The work and materials from this site should never be made available to students except by instructors using the accompanying text in their classes. All recipients of this work are expected to abide by these restrictions and to honor the intended pedagogical purposes and the needs of other instructors who rely on these materials.

Cancel     I accept, proceed with download

Print this content

Pearson Higher Education offers special pricing when you choose to package your text with other student resources. If you're interested in creating a cost-saving package for your students, browse our available packages below, or contact your Pearson Higher Education representative to create your own package.

Package ISBN-10: 0132295679 | ISBN-13: 9780132295673
©2009 | Out of Stock
Suggested retail price: $270.67  Buy from myPearsonStore

This package contains:

Heizer & Render | ©2009 | Prentice Hall | Kit/Package/ShrinkWrap; 736 pp
Weiss | ©2006 | Prentice Hall | Kit/Package/ShrinkWrap; 224 pp


Package ISBN-10: 0132753790 | ISBN-13: 9780132753791
©2012 | Not Yet Published
Suggested retail price: $173.33  

This package contains:

Heizer & Render | ©2009 | Prentice Hall | Kit/Package/ShrinkWrap; 736 pp
Heizer & Render | ©2012 | Prentice Hall | Access Card Package; 736 pp


Back to top