Marketing: Real People, Real Choices, 6/E
ISBN-10: 0136054218
ISBN-13: 9780136054214
Publisher: Prentice Hall
Copyright: 2009
Format: Paper; 640 pp
Published: 10/07/2008
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Description
Features
For undergraduate Principles of Marketing courses.New To This Edition
NEW ! Ethics Boxes integrate ethics coverage, on topics pulled from the headlines, in every chapter so students can see that ethics are important in every aspect of marketing. The Real People Real Choices theme is reinforced through this feature as well as students are asked to think about and make ethical decisions.
Table of Contents
Preface
PART 1 MAKING MARKETING VALUE DECISIONS
CHAPTER 1 WELCOME TO THE WORLD OF MARKETING: Createand Deliver Value
CHAPTER 2 STRATEGIC MARKET PLANNING: Capture the Big Picture
CHAPTER 3 THRIVING IN THE MARKETING ENVIRONMENT: The World Is Flat
PART 2 UNDERSTAND CONSUMERS’ VALUE NEEDS
CHAPTER 4 MARKETING RESEARCH: Gather, Analyze, and Use Information
CHAPTER 5 CONSUMER BEHAVIOR: How and Why We Buy
CHAPTER 6 BUSINESS-TO-BUSINESS MARKETS: How and Why Organizations Buy
CHAPTER 7 SHARPENING THE FOCUS: Target Marketing Strategies and Cus-tomer Relationship Management
PART 3 CREATE THE VALUE PROPOSITION
CHAPTER 8 CREATE THE PRODUCT
CHAPTER 9 MANAGE THE PRODUCT
CHAPTER 10 SERVICES AND OTHER INTANGIBLES: Marketing the Product That Isn’t There
CHAPTER 11 PRICING THE PRODUCT
PART 4 COMMUNICATE THE VALUE PROPOSITION
CHAPTER 12 CATCH THE BUZZ: Promotional Strategy and Integrated Marketing Communication
CHAPTER 13 ADVERTISING, SALES PROMOTION, AND PUBLIC RELATIONS
CHAPTER 14 PERSONAL SELLING, SALES MANAGEMENT, AND DIRECT MARKETING
PART 5 DELIVER THE VALUE PROPOSITION
CHAPTER 15 DELIVER VALUE THROUGH SUPPLY CHAIN MANAGE-MENT: Channels of Distribution and Logistics
CHAPTER 16 RETAILING: Bricks and Clicks
Appendix A SAMPLE MARKETING PLAN: The S&S Smoothie Company
Appendix B MARKETING MATH
Notes
Glossary
Photo Credits
Index
Courses
Principles of Marketing - Two-Year/Vo-Tech
[CORE TEXTS]
(Marketing)
Principles of Marketing - Two-Year and Four-Year
[CORE TEXTS]
(Marketing)
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