Always Learning

MANAGING FOR QUALITY HOSPTLTY&NRAEF:CUSTOMR
John H. King, Jr., HDS Services
Ronald F. Cichy, Ph.D., NCE, CHA, Michigan State University

ISBN-10: 0136007937
ISBN-13:  9780136007937

Publisher:  Prentice Hall
Copyright:  2007
Format:  Kit/Package/ShrinkWrap
Published:  03/12/2007
Status: Instock (Additional assembly time required)


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This package contains:
•   King & Cichy, Managing for Quality in the Hospitality Industry (2006)
•   National Restaurant Association, NRAEF ManageFirst: Customer Service w/ On-line Testing Access Code Card (2007)



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