Description

Features

• The unifying HURIER behavioral model (Hearing, Understanding, Remembering, Interpreting, Evaluating, and Responding), with an accompanying listening assessment instrument, provides a clear link between what is taught and what is assessed and allows content to be individualized so students can determine their own strengths and weaknesses.
• Cases at the beginning of each chapter provoke thought and discussion, add vividly illustrate the relevance of the principles discussed.
• A wide variety of exercises and activities at the end of each chapter helps students understand and apply the principles and skills presented.
• An exploration of the difficulties and uncertainties involved in ethical listening makes students aware of dilemmas that may arise in listening situations.
• The latest listening theory and research ensures that students and instructors have the most up-to-date listening textbook on the market.
• “Listening Challenges” (Ch.10) introduces issues that arise for listeners as they confront continuous change, globalization, gender considerations, and high-technology environments.  This chapter encourages students to consider the broader implications of their listening behavior.

New To This Edition

• The 4^th edition has an increased emphasis on listening as it impacts students’ personal and social experiences.  New cases focus on how listening effectiveness plays a critical role in numerous current news events, and students are asked to consider listening in the context of personal and social responsibility.
• The sections on emotional and cultural intelligence have been expanded in recognition of their importance to students’ ability to communicate effectively in increasingly diverse communities.  .
• A new section on Listening to Self is included in Chapter 1, helping students to appreciate the importance of increasing self-awareness, personalizing knowledge, and subsequently improving performance.
• Coverage of the impact of technology on listening has been further enhanced throughout the text.
• Additional questions for discussion and reflection have been added to each chapter.  By “Challenging Assumptions,” students are encouraged to critically consider the relevance and value of the ideas and principles they study.
• The new edition has been thoroughly updated with current research and new examples to provide the most recent information available.

Table of Contents

Preface.

Acknowledgments.

I. AN INTRODUCTION TO LISTENING.

1. Improving Listening Effectiveness.

Importance of Listening.

The World of Listening.

Reasons to Listen.

The HURIER Approach to Listening.

Understand Yourself as a Listener.

2. Listening Theory and Research.

Theoretical Perspectives.

What We Know about Listening Behavior.

Factors that Influence Listening.

Research on Listening Assessment.

The HURIER Model: A Behavioral Approach.

Developing Listening Strategy.

II. LISTENING: PRINCIPLES AND APPLICATIONS.

3. The Process of Hearing.

In the News:  Classroom Surfing.

The Process of Hearing: Principles.

Hearing and Attention.

Learn to Focus Your Attention.

Develop Your Appreciative Listening.

4. The Process of Understanding.

In the News:  Lynch Tiger?

The Process of Understanding: Principles.

Comprehension in Two-Way Settings.

Understanding in One-Way Communication Settings.

5. The Process of Remembering.

In the News:  So Easy to Forget

The Process of Remembering.

Memory Systems.

Obstacles to Effective Memory.

Paths to a Better Memory.

6. The Process of Interpreting.

In the News:  Will the Real Hilary Please Stand Up?

The Process of Interpreting: Principles.

The Nature of Empathy.

Nonverbal Communication.

Vocal Cues.

Verbal and Nonverbal Cues Interrelate.

Becoming an Empathic Listener.

7. The Process of Evaluating.

In the News:  Environmental Concerns–Scientific Problem or Moral Issue?

The Process of Evaluating: Principles.

Theories of Persuasion.

Prepare Yourself for Critical Listening.

Elements of Persuasion.

Evaluate Rational Appeals.

Evaluate Emotional Appeals.

8. The Process of Responding.

In the News:  Tragedy at Virginia Tech

Responding to Messages: Principles

Response Styles.

Nonverbal Dimensions: Creating Listening Environments.

III. LISTENING: RELATIONSHIPS AND CHALLENGES.

9. Listening Relationships.

In the News:  Senior Scam–Listening to Telemarketers

Listening Relationships

Relationships in the Family.

Educational Relationships.

Helping Relationships.

Organizational Relationships.

10. Listening Challenges.

In the News:  Harvard Widens Gender Gap

The Challenge of Listening to the Media.

The Challenge of Listening in High Technology Environments.

The Challenge of Global Listening.

The Challenge of Listening between Genders.

The Challenge of Ethical Listening.

Index.

Courses

Listening  (Speech Communication)

Previous Edition(s)

• Listening: Attitudes, Principles, and Skills, 3/E
  Brownell
  ©2006  |  Pearson  |  Paper; 416 pp  |  Out of Print
  ISBN-10: 0205453562  |  ISBN-13: 9780205453566
    Brief Description  | 

  

  Listening takes an experiential approach to listening instruction, providing extensive supplemental applications and cases within the context of a sound theoretical framework.

  The text encourages students to view listening as a process involving six interrelated components. Each component is developed along the parallel dimensions of theory and skill building. Within the unifying theoretical framework of the HURIER model, students not only develop an understanding of the listening process, they also acquire specific, observable listening skills. This behavioral approach enables students to increase their listening effectiveness while developing an understanding of listening-related research and theory. The impact of culture, technology, and globalization is also explored. Ethical questions are raised through sidebars, and students are challenged to consider the responsibilities associated with listening behavior. Extensive self-assessment instruments, individual and group activities, and case studies further distinguish this engaging text. Students readily recognize the important role listening plays in their daily lives, and acquire strategies to improve their listening behavior.

  More Info
  

Next Edition(s)

• Listening: Attitudes, Principles, and Skills, 5/E
  Brownell
  ©2013  |  Pearson  |  Paper; 384 pp  |  Instock
  ISBN-10: 0205079261  |  ISBN-13: 9780205079261
  Suggested retail price: $95.40  Buy from myPearsonStoreNet price: $71.55  (What's this?)Brief Description  | 

  

  Listening takes an experiential approach to listening instruction, providing extensive applications and cases within the context of a sound theoretical framework.

   

  The text encourages students to view listening as a process involving six interrelated components which are developed along the parallel dimensions of theory and skill building. Within the unifying theoretical framework of the HURIER model, students develop an understanding of the listening process and gain powerful listening skills. The fifth edition continues to explore the impact of culture, technology, and globalization, and raises timely ethical questions to promote students’ consideration of the responsibilities associated with listening in today’s complex world. Self-assessment, activities, and case studies further distinguish this engaging text. Students will readily recognize the important role listening plays in helping them achieve their personal and professional goals while they become more engaged and informed citizens.

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A Guide for New Public Speaking Teachers (for Instructors), 5/E
Fairchild
©2012  |  Pearson  |  Paper; 144 pp  |  Instock
ISBN-10: 0205828108  |  ISBN-13: 9780205828104
Suggested retail price:  $0.00Net price: $0.00  (What's this?)

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Allyn & Bacon PowerPoint Presentation (Download only) for 2005 NCA Arnold Lecture (for Instructors)
Burgoon
©2007  |  Pearson  |  On-line Supplement  |  Live
ISBN-10: 0205505414  |  ISBN-13: 9780205505418
This online resource is available at no cost.

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Guide for New Teachers of Introduction to Communication, A: Interactive Strategies for Teaching Communication (for Instructors), 4/E
Porter & Dillon
©2010  |  Pearson  |  Paper; 204 pp  |  Instock
ISBN-10: 0205750001  |  ISBN-13: 9780205750009
Suggested retail price:  $0.00Net price: $0.00  (What's this?)

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Allyn & Bacon Digital Media Archive for Communication, Version 3.0, 3/E
Allyn & Bacon
©2005  |  Pearson  |  CD-ROM Only; 32 pp  |  Out of Stock
ISBN-10: 0205437095  |  ISBN-13: 9780205437092
Suggested retail price:  $0.00Net price: $0.00  (What's this?)More Info

CPS RF Classroom Performance System
eInstruction
©2010  |  Pearson  |  Electronic Supplement  |  Available
ISBN-10: 020577864X  |  ISBN-13: 9780205778645
This online resource is available at no cost.
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iClicker Classroom Response System
iClicker & Allyn & Bacon/Longman
©2008  |  Pearson  |  Electronic Supplement  |  Available
ISBN-10: 0205594506  |  ISBN-13: 9780205594504
This online resource is available at no cost.
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InterWrite PRS RF (Personal Response System)
InterWrite PRS & Allyn & Bacon/Longman
©2005  |  Pearson  |  Electronic Supplement  |  Available
ISBN-10: 0205436951  |  ISBN-13: 9780205436958
This online resource is available at no cost.
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Introduction to Communication Study Site (Open Access), Essentials of Human Communication, 2/E
Pearson
©2011  |  Pearson  |  On-line Supplement  |  Live
ISBN-10: 0205779271  |  ISBN-13: 9780205779277
This online resource is available at no cost at http://www.abintrocommunication.com.
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MySearchLab -- Standalone Access Card
Pearson
©2010  |  Pearson  |  Access Code Card  |  Instock
ISBN-10: 0205699413  |  ISBN-13: 9780205699414
URL:  http://www.mysearchlab.comSuggested retail price:  $41.20    Buy from myPearsonStoreNet price: $30.90  (What's this?)More Info

News Resources for Speech Communication -- Access Code Card
Allyn & Bacon
©2006  |  Pearson  |  Access Code Card  |  Instock
ISBN-10: 0205492207  |  ISBN-13: 9780205492206
URL:  http://www.ablongman.com/sc_newsSuggested retail price:  $25.40    Buy from myPearsonStoreNet price: $19.05  (What's this?)More Info

Public Speaking Study Site (update) for Public Speaking, 3/E
Pearson
©2011  |  Pearson  |  On-line Supplement  |  Live
ISBN-10: 0205780075  |  ISBN-13: 9780205780075
This online resource is available at no cost at http://www.abpublicspeaking.com.
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What Every Student Should Know About Avoiding Plagiarism
Stern
©2007  |  Pearson  |  Paper; 80 pp  |  Instock
ISBN-10: 0321446895  |  ISBN-13: 9780321446893
Suggested retail price:  $9.80    Buy from myPearsonStoreNet price: $7.35  (What's this?)More Info

What Every Student Should Know About Citing Sources with APA Documentation: Updated for APA Sixth Edition, 2/E
Anderson, Carrell & Widdifield
©2010  |  Pearson  |  Paper; 80 pp  |  Instock
ISBN-10: 0205795811  |  ISBN-13: 9780205795819
Suggested retail price:  $9.80    Buy from myPearsonStoreNet price: $7.35  (What's this?)More Info

What Every Student Should Know About Listening
Brownell & Wolvin
©2010  |  Pearson  |  Paper; 64 pp  |  Instock
ISBN-10: 0205778070  |  ISBN-13: 9780205778072
Suggested retail price:  $9.80    Buy from myPearsonStoreNet price: $7.35  (What's this?)More Info

What Every Student Should Know About Practicing Peer Review
Trim
©2007  |  Pearson  |  Paper  |  Instock
ISBN-10: 0321448480  |  ISBN-13: 9780321448484
Suggested retail price:  $9.80    Buy from myPearsonStoreNet price: $7.35  (What's this?)More Info

What Every Student Should Know About Preparing Effective Oral Presentations
Cox
©2007  |  Pearson  |  Paper; 96 pp  |  Instock
ISBN-10: 0205505457  |  ISBN-13: 9780205505456
Suggested retail price:  $9.80    Buy from myPearsonStoreNet price: $7.35  (What's this?)More Info

What Every Student Should Know About Procrastination
Hoffman
©2008  |  Pearson  |  Paper; 64 pp  |  Instock
ISBN-10: 0205582117  |  ISBN-13: 9780205582112
Suggested retail price:  $10.60    Buy from myPearsonStoreNet price: $7.95  (What's this?)More Info

What Every Student Should Know About Researching Online
Munger & Campbell
©2007  |  Pearson  |  Paper  |  Instock
ISBN-10: 0321445317  |  ISBN-13: 9780321445315
Suggested retail price:  $9.80Net price: $7.35  (What's this?)More Info

What Every Student Should Know About Study Skills
Pearson Longman
©2007  |  Pearson  |  Paper; 72 pp  |  Instock
ISBN-10: 0321447360  |  ISBN-13: 9780321447364
Suggested retail price:  $9.80    Buy from myPearsonStoreNet price: $7.35  (What's this?)More Info

What Every Student Should Know About Using a Handbook
Murray
©2009  |  Pearson  |  Paper; 80 pp  |  Instock
ISBN-10: 0205563848  |  ISBN-13: 9780205563845
Suggested retail price:  $9.80    Buy from myPearsonStoreNet price: $7.35  (What's this?)More Info

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• Listening: Attitudes, Principles, and Skills, CourseSmart eTextbook, 4/E
  Brownell
  ©2010  |  Pearson  |  Electronic Book; 400 pp  |  Available
  ISBN-10: 0205658474  |  ISBN-13: 9780205658473
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