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Listening: Attitudes, Principles, and Skills, 3/E
Judi Brownell, Cornell University

ISBN-10: 0205453562
ISBN-13: 9780205453566

Publisher: Pearson
Copyright: 2006
Format: Paper; 416 pp
Published: 05/13/2005

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Description

Listening takes an experiential approach to listening instruction, providing extensive supplemental applications and cases within the context of a sound theoretical framework.

The text encourages students to view listening as a process involving six interrelated components. Each component is developed along the parallel dimensions of theory and skill building. Within the unifying theoretical framework of the HURIER model, students not only develop an understanding of the listening process, they also acquire specific, observable listening skills. This behavioral approach enables students to increase their listening effectiveness while developing an understanding of listening-related research and theory. The impact of culture, technology, and globalization is also explored. Ethical questions are raised through sidebars, and students are challenged to consider the responsibilities associated with listening behavior. Extensive self-assessment instruments, individual and group activities, and case studies further distinguish this engaging text. Students readily recognize the important role listening plays in their daily lives, and acquire strategies to improve their listening behavior.

Features

The unifying HURIER behavioral model (Hearing, Understanding, Remembering, Interpreting, Evaluating, and Responding), with an accompanying assessment instrument, provides a clear link between what is taught and what is assessed and allows content to be individualized so students can determine their own strengths and weaknesses.

Cases at the beginning of each chapter illustrate principles in a variety of contexts and add relevancy to the discussions.

A wide variety of exercises and activities at the end of each chapter helps students understand and apply the principles and skills presented.

An exploration of the difficulties and uncertainties involved in ethical listening makes students aware of dilemmas that may arise in listening situations.

The latest listening theory and research provides students and instructors with the most up-to-date listening textbook on the market.

Chapter 10, “Listening Challenges”, introduces issues that arise for listeners as they confront continuous change, globalization, gender considerations, and high-technology environments, broadening the range of coverage.

New To This Edition

The new edition has an increased emphasis on listening purpose and context as variable in determining which components of the HURIER model will be most important for listening effectiveness. The increased emphasis will move students from skill development to how skills are applied to achieve desired results.
A new section on emotional intelligence now appears in Chapter 6, showing its relevance to interpreting messages and explaining how emotional intelligence can improve listening skills.
A new section on appreciative listening appears in Chapter 3 to help students respond to today’s stressful environment and the need for approaches to relaxation.
Because the rapid increase in technology has changed the way we listen, more coverage on listening and technology has been added throughout the text.
The new edition has been thoroughly updated with current research and new examples to provide the most recent information available.

Table of Contents

Preface.

Acknowledgments.

I. AN INTRODUCTION TO LISTENING.

1. Improving Listening Effectiveness.

Importance of Listening.

The World of Listening.

Reasons to Listen.

The HURIER Approach to Listening.

Understand Yourself as a Listener.

2. Listening Theory and Research.

Theoretical Perspectives.

What We Know about Listening Behavior.

Factors that Influence Listening.

Research on Listening Assessment.

The HURIER Model: A Behavioral Approach.

Developing Listening Strategy.

II. LISTENING: PRINCIPLES AND APPLICATIONS.

3. The Process of Hearing.

Case: The Home Front.

The Process of Hearing: Principles.

Hearing and Attention.

Learn to Focus Your Attention.

Develop Your Appreciative Listening.

4. The Process of Understanding.

Case: First Semester Freshman: Part I.

First Semester Freshman: Part II.

The Process of Understanding: Principles.

Comprehension in Two-Way Settings.

Understanding in One-Way Communication Settings.

5. The Process of Remembering.

Case: Running Late

The Process of Remembering.

Memory Systems.

Obstacles to Effective Memory.

Paths to a Better Memory.

6. The Process of Interpreting.

Case: BurgerWorld.

The Process of Interpreting: Principles.

The Nature of Empathy.

Nonverbal Communication.

Vocal Cues.

Verbal and Nonverbal Cues Interrelate.

Becoming an Empathic Listener.

7. The Process of Evaluating.

Case: Tough Sell.

The Process of Evaluating: Principles.

Theories of Persuasion.

Prepare Yourself for Critical Listening.

Elements of Persuasion.

Evaluate Rational Appeals.

Evaluate Emotional Appeals.

8. The Process of Responding.

Case: The Interview.

Responding to Messages

The Transactional Analysis Framework.

Response Styles.

Nonverbal Dimensions: Creating Listening Environments.

III. LISTENING: RELATIONSHIPS AND CHALLENGES.

9. Listening Relationships.

Case: Home for the Holidays.

Listening Relationships

Relationships in the Family.

Educational Relationships.

Helping Relationships.

Organizational Relationships.

10. Listening Challenges.

Case: Gender and Communication at the Fortune.

The Challenge of Listening to the Media.

The Challenge of Listening in High Technology Environments.

The Challenge of Global Listening.

The Challenge of Listening between Genders.

The Challenge of Ethical Listening.

Index.

Courses

Listening (Speech Communication)

Next Edition(s)

Listening: Attitudes, Principles, and Skills, 4/E
Brownell
©2010 | Pearson | Paper; 400 pp | Instock
ISBN-10: 0205611192 | ISBN-13: 9780205611195
Net price: $80.70 (What's this?)Brief Description |
Listening takes an experiential approach to listening instruction, providing extensive applications and cases within the context of a sound theoretical framework.

The text encourages students to view listening as a process involving six interrelated components, which are developed along the parallel dimensions of theory and skill building. Within the unifying theoretical framework of the HURIER model, students develop an understanding of the listening process and acquire observable listening skills.

The fourth edition continues to explore the impact of culture, technology, and globalization, and raises ethical questions to promote students’ consideration of the responsibilities associated with listening behavior. Extensive self-assessment instruments, individual and group activities, and case studies further distinguish this engaging text. Students will readily recognize the important role listening plays in helping them to achieve their personal and professional goals while acquiring strategies to become more effective listeners.
More Info
Listening: Attitudes, Principles, and Skills, 5/E
Brownell
©2013 | Pearson | Paper; 384 pp | Instock
ISBN-10: 0205079261 | ISBN-13: 9780205079261
Net price: $71.55 (What's this?)Brief Description |
Listening takes an experiential approach to listening instruction, providing extensive applications and cases within the context of a sound theoretical framework.

The text encourages students to view listening as a process involving six interrelated components which are developed along the parallel dimensions of theory and skill building. Within the unifying theoretical framework of the HURIER model, students develop an understanding of the listening process and gain powerful listening skills. The fifth edition continues to explore the impact of culture, technology, and globalization, and raises timely ethical questions to promote students’ consideration of the responsibilities associated with listening in today’s complex world. Self-assessment, activities, and case studies further distinguish this engaging text. Students will readily recognize the important role listening plays in helping them achieve their personal and professional goals while they become more engaged and informed citizens.
More Info

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Backcover Copy

Backcover Copy

The new Third Edition of this text encourages students to view listening as a process involving six interrelated components. Each component is developed along the parallel dimensions of theory and skill building. Within the unifying theoretical framework of the HURIER model, students not only develop an understanding of the listening process, they also acquire specific, observable listening skills. This behavioral approach enables students to increase their listening effectiveness while developing an understanding of listening-related research and theory. The impact of culture, technology, and globalization is also explored. Ethical questions are raised through sidebars, and students are challenged to consider the responsibilities associated with listening behavior. Extensive self-assessment instruments, individual and group activities, and case studies further distinguish this engaging text. Students readily recognize the important role listening plays in their daily lives and acquire strategies to improve their listening behavior.

New to the Third Edition

The new edition has an increased emphasis on listening purpose and context as variables in determining which components of the HURIER model will be most important for listening effectiveness. The increased emphasis will move students from skill development to how skills are applied to achieve desired results.
A new section on Emotional Intelligence now appears in Chapter 6, showing its relevance to interpreting messages and explaining how emotional intelligence can improve listening skills.
A new section on appreciative listening appears in Chapter 3 to help students respond to today’s stressful environment and the need for approaches to relaxation.
Because the rapid increase in technology has changed the way we listen, more coverage on listening and technology has been added throughout the text.
The new edition has been thoroughly updated with current research and new examples to provide the most recent information available.

Praise for Listening: Attitudes, Principles, and Skills
“[This text] includes fabulous activities and application exercises, case studies, and concise chapters. . . . I have already adopted this book and, in the face of other listening texts reviewed, will remain with this text. . . .”
Lisa Abramson, Western Oregon University

“The HURIER model and organizing the book around it are major strengths of this book. . .[which are] especially important when teachers are increasingly required to measure course outcomes as part of program assessment.”
Thomas Marshall, Robert Morris University

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Listening: Attitudes, Principles, and Skills, 3/E