Pearson - Introduction to Hospitality Management, 3/E

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Introduction to the Hospitality Industry (Hospitality)
Introduction to Hotel and Motel Management (Hospitality)

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Description

For courses in Introduction to Hospitality and Hospitality Management.

Capturing the flavor and breadth of the industry, Introduction to Hospitality Management, Third Edition, explores all aspects of the field including: travel and tourism; lodging; foodservice; meetings, conventions and expositions; and leisure and recreation. Devoting six chapters to management, the text focuses on hospitality and management and uses first-person accounts, corporate profiles and industry morsels to foster a student’s appreciation for the field.

Features

Hallmark Features

Devotes six chapters to management topics–including chapters on Leadership and Management (ch. 14); Planning (ch. 15); Organizing (ch. 16); Communicating and Decision-Making (ch. 17); Human Resources and Motivation (ch. 18); and Control (ch. 19).

· Gives students background in management principles and focuses them on what hospitality managers actually do.

Covers all sectors of the hospitality industry–including unique chapters on Recreation, Theme Parks, and Clubs (ch. 10); Gaming Entertainment (ch. 11); and Meetings, Conventions and Expositions. ( ch. 12).

· Moves beyond traditional lodging and restaurant operations to include growing segments of the industry.

Builds on the author’s industry experience–using examples and illustrations that provide a taste of the industry.

· Offers industry examples gleaned from years of experience from the author, a formal general manager in the field.

· Includes morsels of industry knowledge from contributing authors throughout.

Emphasizes a real-world connection using five features: Day in the Life Of, Personal Profile, Corporate Profile, Career Information, and Focus On contributions from industry experts.

· Uses five different elements to explore the people, companies, positions, issues and experiences that comprise the hospitality industry today.

Offers mini-case studies, internet exercises, application activities and self-check questions–in every chapter.

· Develops students critical thinking and problem-solving abilities.

· Provides innovative assignments that can be used effectively with individuals or groups.

New To This Edition

New to this Edition

New! Chapter on Special Events–see Chapter 13.

· Discusses newer areas of the hospitality industry and offers more on event management.

New! Broader coverage of sustainable hospitality–appears in this edition.

· Addresses this growing trend and the “greening” of the hospitality industry.

New! Increased coverage of globalization–appears in this edition.

· Includes examples and discussions from hospitality brands that are known all over the world.

New! Enhanced Companion Web Site includes interviews with industry professionals, sample test questions and scholarship information.

· Provides students with a career exploration and development tool.

Table of Contents

Table of Contents

PART I: THE HOSPITALITY INDUSTRY AND TOURISM

1. Welcome to the Hospitality Industry

2. Tourism

PART II: LODGING

3. The Hotel Business

4. Rooms Division Operations

5. Food and Beverage Operations

PART III: RESTAURANTS, MANAGER SERVICES AND BEVERAGES

6. Restaurant Business

7. Restaurant Operations

8. Managed Services

9. Beverages

PART IV: RECREATION, THEME PARKS, CLUBS AND GAMING ENTERTAINMENT

10. Recreation, Theme Parks and Clubs

11. Gaming Entertainment

PART V: ASSEMBLIES AND EVENT MANAGEMENT

12. Meetings, Conventions, Expositions

13. Special Events

PART VI: MANAGERIAL AREAS OF THE HOSPITALITY INDUSTRY

14. Leadership and Management

15. Planning

16. Organizing

17. Communicating and Decision-Making

18. Human Resources and Motivation

19. Control

Previous Edition(s)

Introduction to Hospitality Management, 2/E
Walker
©2007 | Prentice Hall | Paper; 720 pp | Out of Print
ISBN-10: 0132369206 | ISBN-13: 9780132369206
Brief Description |
For courses in Introduction to Hospitality and Hospitality Management.

Capturing the flavor and breadth of the industry, Introduction to Hospitality Management, Second Edition, explores all aspects of the field including: travel and tourism; lodging; foodservice; meetings, conventions and expositions; and leisure and recreation. Devoting six chapters to management, the text focuses on hospitality and management and uses first-person accounts, corporate profiles and industry morsels to foster a student’s appreciation for the field. This new edition features a new chapter on careers, more coverage of human resources, and its continued dedication to inspiring and developing hospitality professionals.
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Introduction to Hospitality Management
WALKER & JONES
©2005 | Prentice Hall | Paper | Out of Stock
ISBN-10: 0536861684 | ISBN-13: 9780536861689
Suggested retail price: $65.00 Net price: $48.75 (What's this?)More Info

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Enhanced Companion Website for Introduction to Hospitality Management, 3/E
Walker
©2010 | Prentice Hall | Website | Live
ISBN-10: 0135061350 | ISBN-13: 9780135061350
Online purchase price: $1.00More Info

MyHospitalityLab Pegasus -- Instant Access -- for Introduction to Hospitality Management, 3/E
Walker
©2010 | Prentice Hall | Website | Estimated Availability : 01/30/2009
ISBN-10: 0132726270 | ISBN-13: 9780132726276
Online purchase price: $38.50More Info

MyHospitalityLab Pegasus with Pearson eText -- Instant Access -- for Introduction to Hospitality Management, 3/E
Walker
©2010 | Prentice Hall | Website; 704 pp | Estimated Availability : 01/30/2009
ISBN-10: 0132726246 | ISBN-13: 9780132726245
Online purchase price: $80.80More Info

Student Access Codes

Access Card for Introduction to Hospitality Management, 3/E
Walker
©2010 | Prentice Hall | Access Code Card | Instock
ISBN-10: 0135075602 | ISBN-13: 9780135075609
Net price: $34.20 (What's this?)More Info

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Online Instructor's Manual for Introduction to Hospitality Management, 3/E
Walker
©2010 | Prentice Hall | On-line Supplement; 160 pp | Live
ISBN-10: 0135061377 | ISBN-13: 9780135061374

PowerPoint Presentation (Download only) for Introduction to Hospitality Management, 3/E
Walker
©2010 | Prentice Hall | On-line Supplement | Live
ISBN-10: 0135060982 | ISBN-13: 9780135060988

Test Item File Angel Compatible (Download only) for Introduction to Hospitality Management, 3/E
Walker
©2011 | Prentice Hall | On-line Supplement | Live
ISBN-10: 0132115956 | ISBN-13: 9780132115957

TestGen® Computerized Test Bank for Introduction to Hospitality Management, 3/E
Walker
©2010 | Prentice Hall | On-line Supplement | Live
ISBN-10: 0135061369 | ISBN-13: 9780135061367

Websites and online courses

Instructor Access Code for Introduction to Hospitality Management, 3/E
Walker
©2010 | Prentice Hall | Digital Access Code | Available
ISBN-10: 0137057962 | ISBN-13: 9780137057962
URL: http://www.pearsonhighered.com/catalog/aiv/customerType?catalog_code=walker-ihm
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Instructor Resource CD for Introduction to Hospitality Management, 3/E
Walker
©2010 | Prentice Hall | CD-ROM Only | Instock
ISBN-10: 0135061342 | ISBN-13: 9780135061343
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MyHospitalityLab Pegasus with Pearson eText -- Access Card -- for Introduction to Hospitality Management, 3/E
Walker
©2010 | Prentice Hall | Access Code Card; 704 pp | Estimated Availability : 01/30/2009
ISBN-10: 0132726289 | ISBN-13: 9780132726283
Suggested retail price: $107.73Net price: $80.80 (What's this?)More Info

Websites and Online Courses

Student Access Codes

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Introduction to Hospitality Management, CourseSmart eTextbook, 3/E
Walker
©2010 | Prentice Hall | Electronic Book; 704 pp | Available
ISBN-10: 0135073391 | ISBN-13: 9780135073391
Online purchase price: $44.99
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Pearson Custom Library: Hospitality & Culinary Arts
Pearson
©2009 | Prentice Hall | On-line Supplement | Live
ISBN-10: 013510310X  | ISBN-13: 9780135103104
Brief Description  |
With Pearson Custom Library: Hospitality and Culinary Arts you can create the perfect textbook to reflect the way you teach your course!

Choose from the full depth and breadth of available Pearson titles. Select as many or as few chapters as you need to suit your course, and we'll custom publish your unique text. You're in full control of the content, sequence, and price.

For more information, please contact the Custom Library group.
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