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Interpersonal Communication: Competence and Contexts, 2/E
Shelley D. LaneUniversity of Texas at Dallas

ISBN-10: 0205663028
ISBN-13:  9780205663026

Publisher:  Pearson
Copyright:  2010
Format:  Paper; 400 pp
Published:  02/06/2009
Status: Instock


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Description

Interpersonal Communication: Competence and Contexts prepares students to communicate successfully in today’s fast-paced and complex society through the implementation of a unique competence-building model.

 

This highly readable text provides the theories, concepts, and applications in a pedagogically sound format based on a model of communication competence made up of three elements: motivation, knowledge, and skill.  Studying interpersonal communication through this distinct framework will provide a foundation for students’ motivation to communicate competently, increase their knowledge about communication, and enhance their acquisition and performance of communication skills. Covering a broad range of interpersonal communication themes, including strategic alternatives and solutions to communication challenges and information about friendship, family, romantic, and workplace relationships, this Second Edition presents theories, concepts, and activities with engaging examples and an attention-getting design.


Features

  • Incorporates up-to-date research about computer mediated communication and the use of technology in every chapter, including social networking sites, cell phones, and virtual reality environments.
  • Engages students with the practical application of Interpersonal Communication concepts through the use real-life Case Studies, Video and Transcripts, and skill building material in each chapter.
  • Explores how civility can be incorporated into daily life through a continuous discussion of civil communication.
  • Encourages discussion about the communication challenges in Interpersonal Communication at the end of each chapter, including topics such as inflated self-esteem; workplace bullying; conversational dilemmas; and relational transgressions.
  • Integrates cutting-edge research about cultural dynamics, interpersonal relationships, gender communication, and how personality traits and the self-concept affect communication into every chapter.


New To This Edition

  • “Motivation & Mindwork”, “Knowledge Power”, and “Skill Practice” feature boxes throughout each chapter reinforce the communication competence model and provide numerous opportunities for students to apply, assess, and practice their understanding of interpersonal communication.
  • Communication and Critical Thinking” features incorporate video footage and dialogue transcripts to help students visualize and analyze interpersonal interactions. Assignable online and in the classroom.
  • Knowledge on the Cutting Edge” boxes provide students with insight into breakthrough research and contemporary scholarship directly related to their lives and what they are learning in each chapter.
  • Case Study In Ethics” features at the end of every chapter promote students’ consideration of civility in their own communications and the ethical implications of interpersonal interactions.
  • Expanded coverage of the influence of culture, relationships, gender, and the individual on interpersonal communication is fully integrated into each chapter of the text where they are relevant (rather than as a sidebar or after thought) so that students have an accurate context for understanding these issues.

Show or Send Instructors to the Lane Showcase Site:

http://www.pearsonhighered.com/showcase/lane2e/

 

 

 


Table of Contents

Part I. The Basics

Chapter 1: Introduction to Interpersonal Communication

The Study of Interpersonal Communication

Interpersonal Communication Competence

Contetxs and Interpersonal CommunicationTypes of Communication

Metacommunication

Principles of Communication

Components in a Transactional Model of Communication

Chapter 2: Perception

Introduction to Perception

Why It's Important to Study Perception and Communication

The Stages in the Perception Process

Perceptual Biases

Describing Sense Data and Perception Checking to Prevent Perceptual Bias

Contexts and Perception

Contexts and Improving Communication Competence

Overcoming Communication Challenges: Stereotyping and Prejudice

Chapter 3: The Self-Concept and Communication

Introduction to the Self Concept

Why It's Important to Study Self-Concept

Characteristics and Components of the Self-Concept

The "Face" We Present to Others

Contexts and Self-Concepts

Defensiveness and Non-Defensive Reactions

Overcoming Communication Challenges: Inflated Self-Esteem

Chapter 4: Emotion and Communication

Introduction to Emotion

Emotions and Physiology: Fast-Track and Slow-Track Circuit Emotions

Types of Emotions

Managing Our Emotions

Expressing Our Emotions

Contexts and Emotions

Overcoming Communication Challenges: Workplace Bullying and Mobbing

 

Part II. Creating Competent Messages

Chapter 5: Creating Competent Messages

Introduction to Verbal Communication

Why It's Important to Study Verbal Communication

Verbal Communication and Meaning

Skills for Improving Verbal Communication

Verbal Communication's Influence on Thought

Contexts and Verbal Communication

Overcoming Communication Challenges: Gender-Biased Language

Chapter 6: Nonverbal Communication

Introduction to Nonverbal Communication

Why It's Important to Study Nonverbal Communication

Functions of Nonverbal Communication

Types of Nonverbal Communication

Nonverbal Immediacy Behaviors

Contexts and Nonverbal Communication

Overcoming Communication Challenges: Stalking

Chapter 7: Conversation and Communication Style

Introduction to Conversation and Communication Style

Why It's Important to Study Conversation

Conversation, Communication, Apprehension, and Motivation

How Conversation Functions

Skills of Competent Conversationalists

Contexts, Conversations, and Communication Style

Overcoming Communication Challenges: Conversational Dilemmas

Chapter 8: Listening and Confirming Responses

Introduction to Listening and Confirming Responses

Why It's Important to Study Listening and Confirming Responses

Stages in the Listening Process

Types of Confirmimg Responses

Contexts, Listening, and Confirming Responses

Overcoming Communication Challenges: Face-Threatening Acts

 

Part III. Communication Competency in Relationships

Chapter 9: Disconfirming Commmunication and Setting Boundaries

Introduction to Disconfirming Communication and Setting Boundaries

Why It's Important to Study Disconfirming Communication and Setting Boundaries

Assertive, Aggressive, and Submissive Communication

Setting Boundaries with Assertive Communication

Contexts and Their Influence on Disconfirming Communication and setting Boundaries

Overcoming Communication Challenges: Covert Verbal Abuse

Chapter 10: Interpersonal Relationships

Introducing Interpersonal Relationships

Why It's Important to Study Interpersonal Relationships

Theoretical Perspectives About Interpersonal Relationships and Self-Disclosure

Models of Relational Development

Skills in the Life Cycle of a Relationship

Contexts and Interpersonal Relationships

Overcoming Communication Challenges: Relational Transgressions

Chapter 11: Interpersonal Conflict

Introduction to Interpersonal Conflict

Why It's Important to Study Interpersonal Conflict

Types of Interpersonal Conflict

Personal Conflict Styles

Collaborative Conflict Resolution

Communicating Apologies and Forgiveness

Contexts and Interpersonal Conflict

Overcoming Communication Challenges: Couple Violence


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  • Interpersonal Communication: Competence and Contexts
    Lane
    ©2008  |  Pearson  |  Paper; 416 pp  |  Out of Print
    ISBN-10: 0205453597  |  ISBN-13: 9780205453597
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