Description

Features

Features:                            

• An author team that is visible in both the field of Technical Communication and Composition, actively publishing scholarly work, and presenting at conferences.
• Six-part organization groups entries into related topics so entries are easier to find and logically arranged. 
• The full-color design presents models in full color — matching today’s media-rich communication landscape — and helps readers navigate the book.
• Model documents — each annotated and accompanied by a “Guidelines” box — yield a visual representation and key issues summary for creating specific kinds of technical documents. 
• Technical document genres and types reflect the current environment in which information is presented in multiple formats: online and print, and almost always including visual components.
• Includes Coverage of cutting-edge topics such as virtual teamwork and online collaboration; project management; copyright and intellectual property; writing for international audiences; writing in a regulated environment; using online surveys; using animations and video clips; using art and images from the Web, and so on.
• “Features of ….” is the list of annotations that highlight key layout, design, and format issues for each sample document.
• Guidelines boxes serve as a quick access checklist of key issues in the writing and design of the various kinds of documents.
• Includes coverage of documentation styles most relevant for tech comm students: APA, CSE, IEEE, and MLA.

Table of Contents

Part 1. Key Concepts in Technical Communication

Accessibility

Audience

Audience and Purpose Assessment

Content Management Systems

Delivery Medium

Descriptive Documents

Ethics

International Communication

Persuasion

Project Management

Purpose

Situation

Stages in the Writing Process

Style Sheets and Templates

Task-based Documents

Teamwork and Collaboration

Tools and Technologies

Virtual Teamwork

Writing for Regulated Environments

Part 2. Technical Document Types

Blogs and Wikis

Brochures

Email and attachments

Forms

Frequently Asked Questions (FAQs)

Instructions

Job Search documents

Lab and Field Notebooks

Letters

Medical communication

Memos

Newsletters

Online help

Presentations

Press releases

Product descriptions

Proposals

Reports

Specifications

Surveys

User Manuals

Web sites

White papers

Part 3. Visuals and Other Media

Audio

Cartoons and comics

Charts

Clip art

Data display

Document Design

Graphs

Maps

Multimedia

Photographs

Pocket technologies

Podcasts

Project management visuals

Spreadsheets

Storyboards

Symbols

Tables

Technical Illustrations

Video and Animation

Visual Communication

Web Page Design

Part 4. Research Strategies and Tools

Abstracts

Bibliographies

Citing sources

Copyright and intellectual property

Databases and indexes

Dictionaries and thesauruses

Digital research strategies

Ethical issues in research

Evaluating sources

Focus groups

Image searches on the Web

Indexes

Informed consent

Integrating sources

Interviews

Libraries

Literature reviews

Outlines

Plagiarism

Primary and secondary sources

Scientific and technical journal articles

Surveys and questionnaires

Types of research

Usability and user testing

Wikipedia and online encyclopedias

Part 5: Guidelines for Grammar and Style

Abbreviations and Acronyms

Adjective

Adverb

Ampersand and special characters

Apostrophe

Articles

Brackets

Buzzwords and phrases

Capitalization

Clarity and Accuracy

Clichés

Colon

Commas

Conciseness

Conclusions

Conjunctions

Consistency

Dashes

Editing technical documents

Ellipses Points

Euphemism

Exclamation Point

Hyphen

Idioms

Inclusive language

Interjections

Intensifiers

Introductions

Italics and Underlining

Nouns

Numbers and dates

Jargon

Paragraphs

Period

Phrases

Point of view

Prepositions

Pronouns

Proofreading Technical Documents

Question Mark

Quotation marks

Slash

Semicolon

Sentences

Style

Team review and workflow in technical editing

Titles

Tone

Topic sentence

Tracking changes and version control

Transitions

Verb

Voice

Word choice

Commonly Confused Words

Part 6. Documentation

Documentation Styles

Global and digital style considerations

APA Documentation

            APA sample references

            Sample paper in APA style

CSE Documentation

            CSE sample references

            Sample paper in CSE style

IEEE Documentation

            IEEE sample references

            Sample paper in IEEE style

MLA Documentation

            MLA sample works cited entries

            Sample paper in MLA style

Courses

Technical Communication - Intro  [COMPREHENSIVE]   (Technical Communication)

Quick Review

Sample Chapter

Backcover Copy

An essential guide for a new generation of students and professionals.

In The Technical Communication Handbook, annotated, full-color models show you exactly how technical documents are put together. Step-by-step guidelines offer advice on how to succeed in the team-oriented, multimedia world of technical communication today. Whether you are putting the final touches on a report or planning a career in a technical field, you’ll find up-to-date information and advice in this useful reference guide.

What are “style sheets”? (See pp. 38-41)

How should I consider international audiences in my documents? (See pp. 21-24)

When is a printed letter better than an email? (See pp. 104-115)

How can I improve the appearance of my documents? (See pp. 291-318)

How do I prepare for a group presentation? (See pp. 136-140)

How do I conduct effective surveys? (See pp. 434-436)

Is “utilize” or “use” the right word? (See p. 565)

How do I cite photos and video from the Web? (See pp. 407-411, 576-608)

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MyTechCommLab -- Instant Access -- for Technical Communication Handbook
Gurak & Hocks
©2009  |  Longman  |  Website  |  Live
ISBN-10: 0205606032  |  ISBN-13: 9780205606030
Online purchase price: $35.00More Info  |  Students, buy access More Info

MyTechCommLab with Pearson eText -- Instructor Access Code
Pearson Longman
©2008  |  Longman  |  Digital Access Code  |  Available
ISBN-10: 0205605184  |  ISBN-13: 9780205605187
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MyTechCommLab -- Standalone Access Card
Pearson
©2006  |  Longman  |  Access Code Card  |  Instock
ISBN-10: 0321463595  |  ISBN-13: 9780321463593
URL:  http://www.mytechcommlab.comSuggested retail price:  $46.67Net price: $35.00  (What's this?)More Info

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MyTechCommLab -- Instant Access -- for Technical Communication Handbook
Gurak & Hocks
©2009  |  Longman  |  Website  |  Live
ISBN-10: 0205606032  |  ISBN-13: 9780205606030
Online purchase price: $35.00More Info  |  Students, buy access More Info

MyTechCommLab -- Instant Access -- for Technical Communication Handbook
Gurak & Hocks
©2009  |  Longman  |  Website  |  Live
ISBN-10: 0205606032  |  ISBN-13: 9780205606030
Online purchase price: $35.00More Info  |  Students, buy access More Info

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MyTechCommLab -- Standalone Access Card
Pearson
©2006  |  Longman  |  Access Code Card  |  Instock
ISBN-10: 0321463595  |  ISBN-13: 9780321463593
URL:  http://www.mytechcommlab.comSuggested retail price:  $46.67Net price: $35.00  (What's this?)More Info

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MyTechCommLab with Pearson eText -- Instructor Access Code
Pearson Longman
©2008  |  Longman  |  Digital Access Code  |  Available
ISBN-10: 0205605184  |  ISBN-13: 9780205605187
URL: http://www.pearsonhighered.com/catalog/aiv/customerType?catalog_code=mytechcommlab-long
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