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Introduction to Hospitality, 5/E
John R. Walker

ISBN-10: 0135139287
ISBN-13:  9780135139288

Publisher:  Prentice Hall
Copyright:  2009
Format:  Cloth; 656 pp
Published:  03/28/2008
Status: Instock


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Description

For courses in Introduction to Hospitality.

 

This best-selling text is fully updated and streamlined for this edition. Each chapter includes an increased emphasis on globalization and environmental responsibility and a new chapter on Events Marketing appears in Part V. The practicality of previous editions continues with mini-case studies, contributions from industry experts, profiles of corporations, profiles of hospitality professionals and a new student DVD-ROM packed with resources to support readers’ coursework and their careers.


Features

For courses in Introduction to Hospitality. This best-selling text is fully updated and streamlined for this edition. Each chapter includes an increased emphasis on globalization and environmental responsibility and a new chapter on Events Marketing appears in Part V. The practicality of previous editions continues with mini-case studies, contributions from industry experts, profiles of corporations, profiles of hospitality professionals and a new student DVD-ROM packed with resources to support readers’ coursework and their careers.

 

New to this Edition:

 

New! Streamlined coverage–and a new layout and design.

·        Makes the text more user-friendly without sacrificing content.

 

New! Increased emphasis on globalization and environmental responsibility–appears in every chapter.

·        Offers the latest information on international trends and the greening of the hospitality industry.

 

New! Chapter 13, Special Events–appears in Part V.

·        Offers greater coverage of this growing area of the hospitality industry.

 

New! A student DVD-ROM–includes a wealth of information such as sample test questions and answers, career information, scholarship information, resume writing and interviewing skills and more!

·        Gives students additional information to help them advance in their coursework and in their career.

 

Features:

 

Four chapters are devoted to the functional areas of hospitality–see Part VI.

·        Includes chapters on four key areas: leadership; marketing; human resources; and finance, accounting and control.

·        Offers a value-added taster of these important topics.

 

Focus On boxes–arewritten by leading academicians, guest educators and industry experts.

·        Gives students a taste of the industry from leading experts in the field.

 

Personal Profiles and Corporate Profilesfeature people and corporations in the field.

·        Connects the reader to real people, real jobs and true-to-life scenarios.

 

Mini-case studieschallenge students to address real-world situations.

·        Offer meaningful examples and furthers critical-thinking skills.

 

Internet Exercises–invite students to surf the net and answer specific questions, relevant to hospitality operations.

·        Shows the resources and research that can be done using the World Wide Web.

·        Offers an easy way to integrate the Internet into your course.

 

Check Your Knowledge questions–are dispersed throughout the chapters.

·        Reinforces key content as one reads along.

 

Apply Your Knowledge questions–appear throughout the text.

·        Reinforces key content in practical, industry-related ways.

 

Summaries–correspond to the chapter learning objectives.

·        Links learning to specific outcomes and objectives.

 


New To This Edition

 

New to this Edition:

 

New! Streamlined coverage–and a new layout and design.

·        Makes the text more user-friendly without sacrificing content.

 

New! Increased emphasis on globalization and environmental responsibility–appears in every chapter.

·        Offers the latest information on international trends and the greening of the hospitality industry.

 

New! Chapter 13, Special Events–appears in Part V.

·        Offers greater coverage of this growing area of the hospitality industry.

 

New! A student CD-ROM–includes a wealth of information such as sample test questions and answers, career information, scholarship information, resume writing and interviewing skills and more!

·        Gives students additional information to help them advance in their coursework and in their career.

 

 

 


Table of Contents

Table of Contents

 

PART 1: THE HOSPITALITY INDUSTRY AND TOURISM

1.      Welcome to the Hospitality Industry

2.      Tourism

 

PART 2: LODGING

3.      The Hotel Business

4.      Rooms Division Operations

5.      Food and Beverage Operations

 

PART 3: RESTAURANTS, MANAGER SERVICES AND BEVERAGES

6.      Restaurant Business

7.      Restaurant Operations

8.      Managed Services

9.      Beverages

 

PART 4: RECREATION, THEME PARKS, CLUBS AND GAMING ENTERTAINMENT

10.  Recreation, Theme Parks, and Clubs

11.  Gaming Entertainment

 

PART 5: ASSEMBLIES AND EVENT MANAGEMENT

12.  Meetings, Conventions, Expositions

13.  Special Events

 

PART 6: OPERATIONAL AREAS OF THE HOSPITALITY INDUSTRY

14.  Leadership and Management

15.  Marketing

16.  Human Resources

17.  Accounting, Finance and Cost Control


Previous Edition(s)

  • Introduction to Hospitality, 4/E
    Walker
    ©2006  |  Prentice Hall  |  Cloth; 704 pp  |  Instock
    ISBN-10: 0131191012  |  ISBN-13: 9780131191013
    Brief Description  |  More Info

  • Introduction to Hospitality, 3/E
    Walker
    ©2002  |  Prentice Hall  |  Cloth; 624 pp  |  Out of Print
    ISBN-10: 0130336602  |  ISBN-13: 9780130336606
    Brief Description  |  More Info


Next Edition(s)

  • Introduction to Hospitality, 6/E
    Walker
    ©2013  |  Prentice Hall  |  Cloth; 600 pp  |  Estimated Availability : 03/15/2012
    ISBN-10: 013281465X  |  ISBN-13: 9780132814652
    Brief Description  |  More Info



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In this section:


Websites and Online Courses

Companion Website with PowerPoints for Introduction to Hospitality, 5/E
Walker
©2009  |  Prentice Hall  |  Website  |  Live
ISBN-10: 0135139031  |  ISBN-13: 9780135139035
More Info

MyHospitalityLab Pegasus -- Instant Access -- for Introduction to Hospitality, 5/E
Walker
©2009  |  Prentice Hall  |  Website  |  Estimated Availability : 02/28/2008
ISBN-10: 0132726335  |  ISBN-13: 9780132726337
More Info

MyHospitalityLab Pegasus with Pearson eText -- Instant Access -- for Introduction to Hospitality, 5/E
Walker
©2009  |  Prentice Hall  |  Website; 656 pp  |  Estimated Availability : 02/28/2008
ISBN-10: 0132726351  |  ISBN-13: 9780132726351
More Info

OneKey Blackboard, Introduction to Hospitality, 4/E
Walker
©2006  |  Electronic Book; 768 pp  |  Version 6.2.3  |  Access Code Required  |  Live
ISBN-10: 0131726269  |  ISBN-13: 9780131726260
 |  Students, buy access Instructors, request content (at no cost)  |  View Demo  |  More Info

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Student Access Codes

OneKey Blackboard Student Access Kit for Introduction to Hospitality, 4/E
Walker
©2006  |  Prentice Hall  |  Access Code Card  |  Instock
ISBN-10: 0132383357  |  ISBN-13: 9780132383356
More Info

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Instructor's Manual (Download only) for Introduction to Hospitality, 5/E
Walker
©2009  |  Prentice Hall  |  On-line Supplement  |  Live
ISBN-10: 0135139406  |  ISBN-13: 9780135139400

Show Downloadable Files
 | More Info

PowerPoint (Download only) for Introduction to Hospitality, 5/E
Walker
©2009  |  Prentice Hall  |  On-line Supplement  |  Live
ISBN-10: 0135139007  |  ISBN-13: 9780135139004

Show Downloadable Files
 | More Info

TestGen® Computerized Test Bank for Introduction to Hospitality, 5/E
Jarvis & Walker
©2009  |  Prentice Hall  |  On-line Supplement  |  Live
ISBN-10: 0135139023  |  ISBN-13: 9780135139028

Show Downloadable Files
 | More Info

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Companion Website with PowerPoints for Introduction to Hospitality, 5/E
Walker
©2009  |  Prentice Hall  |  Website  |  Live
ISBN-10: 0135139031  |  ISBN-13: 9780135139035
More Info

Instructor's Resource DVD for Introduction to Hospitality, 5/E
Walker
©2009  |  Prentice Hall  |  DVD  |  Instock
ISBN-10: 0135005523  |  ISBN-13: 9780135005521
More Info

MyHospitalityLab Pegasus -- Instant Access -- for Introduction to Hospitality, 5/E
Walker
©2009  |  Prentice Hall  |  Website  |  Estimated Availability : 02/28/2008
ISBN-10: 0132726335  |  ISBN-13: 9780132726337
More Info

MyHospitalityLab Pegasus with Pearson eText -- Instant Access -- for Introduction to Hospitality, 5/E
Walker
©2009  |  Prentice Hall  |  Website; 656 pp  |  Estimated Availability : 02/28/2008
ISBN-10: 0132726351  |  ISBN-13: 9780132726351
More Info

OneKey Blackboard, Introduction to Hospitality, 4/E
Walker
©2006  |  Electronic Book; 768 pp  |  Version 6.2.3  |  Access Code Required  |  Live
ISBN-10: 0131726269  |  ISBN-13: 9780131726260
 |  Students, buy access Instructors, request content (at no cost)  |  View Demo  |  More Info

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Access code cards

MyHospitalityLab Pegasus with Pearson eText -- Access Card -- for Introduction to Hospitality, 5/E
Walker
©2009  |  Prentice Hall  |  Access Code Card; 656 pp  |  Estimated Availability : 02/28/2008
ISBN-10: 0132726327  |  ISBN-13: 9780132726320
More Info

OneKey Blackboard Student Access Kit for Introduction to Hospitality, 4/E
Walker
©2006  |  Prentice Hall  |  Access Code Card  |  Instock
ISBN-10: 0132383357  |  ISBN-13: 9780132383356
More Info

Back to top

Websites and online courses

Companion Website with PowerPoints for Introduction to Hospitality, 5/E
Walker
©2009  |  Prentice Hall  |  Website  |  Live
ISBN-10: 0135139031  |  ISBN-13: 9780135139035
More Info

MyHospitalityLab Pegasus -- Instant Access -- for Introduction to Hospitality, 5/E
Walker
©2009  |  Prentice Hall  |  Website  |  Estimated Availability : 02/28/2008
ISBN-10: 0132726335  |  ISBN-13: 9780132726337
More Info

MyHospitalityLab Pegasus with Pearson eText -- Instant Access -- for Introduction to Hospitality, 5/E
Walker
©2009  |  Prentice Hall  |  Website; 656 pp  |  Estimated Availability : 02/28/2008
ISBN-10: 0132726351  |  ISBN-13: 9780132726351
More Info

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Other student resources

OneKey Blackboard, Introduction to Hospitality, 4/E
Walker
©2006  |  Electronic Book; 768 pp  |  Version 6.2.3  |  Access Code Required  |  Live
ISBN-10: 0131726269  |  ISBN-13: 9780131726260
 |  Students, buy access More Info


Websites and Online Courses

Companion Website with PowerPoints for Introduction to Hospitality, 5/E
Walker
©2009  |  Prentice Hall  |  Website  |  Live
ISBN-10: 0135139031  |  ISBN-13: 9780135139035
More Info

MyHospitalityLab Pegasus -- Instant Access -- for Introduction to Hospitality, 5/E
Walker
©2009  |  Prentice Hall  |  Website  |  Estimated Availability : 02/28/2008
ISBN-10: 0132726335  |  ISBN-13: 9780132726337
More Info

MyHospitalityLab Pegasus with Pearson eText -- Instant Access -- for Introduction to Hospitality, 5/E
Walker
©2009  |  Prentice Hall  |  Website; 656 pp  |  Estimated Availability : 02/28/2008
ISBN-10: 0132726351  |  ISBN-13: 9780132726351
More Info

OneKey Blackboard, Introduction to Hospitality, 4/E
Walker
©2006  |  Electronic Book; 768 pp  |  Version 6.2.3  |  Access Code Required  |  Live
ISBN-10: 0131726269  |  ISBN-13: 9780131726260
 |  Students, buy access Instructors, request content (at no cost)  |  View Demo  |  More Info

Back to top

Student Access Codes

OneKey Blackboard Student Access Kit for Introduction to Hospitality, 4/E
Walker
©2006  |  Prentice Hall  |  Access Code Card  |  Instock
ISBN-10: 0132383357  |  ISBN-13: 9780132383356
More Info

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  • Introduction to Hospitality, CourseSmart eTextbook, 5/E
    Walker
    ©2009  |  Prentice Hall  |  Electronic Book; 656 pp  |  Available
    ISBN-10: 013500621X  |  ISBN-13: 9780135006214
    Brief Description  |  More Info  |  Students, buy access

  • Pearson Custom Library: Hospitality & Culinary Arts
    Pearson
    ©2009  |  Prentice Hall  |  On-line Supplement  |  Live
    ISBN-10: 013510310X  |  ISBN-13: 9780135103104
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