Always Learning

Knowledge Management and KM Software Package
Irma Becerra-Fernandez, Florida International University
Avelino Gonzalez, University of Central Florida
Rajiv Sabherwal, University of Missouri at St. Louis

ISBN-10: 0131099310
ISBN-13:  9780131099319

Publisher:  Prentice Hall
Copyright:  2004
Format:  Kit/Package/ShrinkWrap
Published:  10/29/2003
Status: Out of Print


We're sorry, this product is no longer available.
Please contact your Pearson rep if you are using this product and need instructor resources.


Print this content

In this section:


Description

For graduate-level courses in Knowledge Management and Decision Support Systems.

This 17 chapter, brand new text presents a multiperspective approach to KM (Knowledge Management): it spans electrical engineering, artificial intelligence, information systems, and business. Comprehensive yet clearly and concisely written, Knowledge Management is simultaneously strong in managerial, technical, and systemic aspects of KM, providing students with the right combination of theory, technology, and solutions.


Features

  • NEW - Balanced approach—Combines theoretical issues with the underpinning technologies and resulting systems.

    • Enables students to comprehensively understand knowledge management.

  • NEW - Detailed case studies.

    • Provides students with examples about the implementation of KM systems at different organizations.

  • NEW - The latest developments in the field—Includes the current academic literature in this area.

    • Ensures instructors that they are using the most up-to-date and comprehensive KM book available on the market.

  • NEW - Examples and vignettes.

    • Illustrates for students the concepts, processes, technologies, and systems.

  • NEW - Companion CD-ROM.

    • Provides students with a technological tool that illustrates the KM systems described in chapters 13-16.


New To This Edition

  • Balanced approach—Combines theoretical issues with the underpinning technologies and resulting systems.

    • Enables students to comprehensively understand knowledge management.

  • Detailed case studies.

    • Provides students with examples about the implementation of KM systems at different organizations.

  • The latest developments in the field—Includes the current academic literature in this area.

    • Ensures instructors that they are using the most up-to-date and comprehensive KM book available on the market.

  • Examples and vignettes.

    • Illustrates for students the concepts, processes, technologies, and systems.

  • Companion CD-ROM.

    • Provides students with a technological tool that illustrates the KM systems described in chapters 13-16.


Table of Contents

I. PRINCIPLES OF KNOWLEDGE MANAGEMENT.

 1. Introducing Knowledge Management.

 2. The Nature of Knowledge.

 3. Knowledge Management Solutions.

 4. Organizational Impacts of Knowledge Management.

 5. Factors Influencing Knowledge Management.

 6. Knowledge Management Assessment of an Organization.

II. TECHNOLOGIES FOR KNOWLEDGE MANAGEMENT.

 7. Technologies to Manage Knowledge: Artificial Intelligence.

 8. Preserving and Applying Human Expertise: Knowledge-Based Systems.

 9. Using Past History Explicitly as Knowledge: Case-Based Systems.

10. Knowledge Elicitation—Converting Tacit Knowledge to Explicit.

11. The Computer as a Medium for Sharing Knowledge.

12. Discovering New Knowledge—Data Mining.

III. KNOWLEDGE MANAGEMENT SYSTEMS.

13. Knowledge Discovery: Systems that Create Knowledge.

14. Knowledge Capture Systems: Systems that Preserve and Formalize Knowledge.

15. Knowledge Sharing Systems: Systems that Organize and Distribute Knowledge.

16. Knowledge Application Systems: Systems that Utilize Knowledge.

IV. THE FUTURE OF KNOWLEDGE MANAGEMENT.

Epilogue. The Future of Knowledge Management.

Appendix A: Basic Computer Networks.

Glossary.



Back to top

Print this content

In this section:


Websites and Online Courses

Companion Website - Becerra-Fernandez
Becerra-Fernandez
©2004  |  Prentice Hall  |  On-line Supplement; 0 pp  |  Live
ISBN-10: 0131824104  |  ISBN-13: 9780131824102

Show Downloadable Files
 | More Info

Back to top

Print this content

In this section:

Companion Website - Becerra-Fernandez
Becerra-Fernandez
©2004  |  Prentice Hall  |  On-line Supplement; 0 pp  |  Live
ISBN-10: 0131824104  |  ISBN-13: 9780131824102

Show Downloadable Files
 | More Info

Back to top


Websites and online courses

Companion Website - Becerra-Fernandez
Becerra-Fernandez
©2004  |  Prentice Hall  |  On-line Supplement; 0 pp  |  Live
ISBN-10: 0131824104  |  ISBN-13: 9780131824102

Show Downloadable Files
 | More Info


Websites and Online Courses

Companion Website - Becerra-Fernandez
Becerra-Fernandez
©2004  |  Prentice Hall  |  On-line Supplement; 0 pp  |  Live
ISBN-10: 0131824104  |  ISBN-13: 9780131824102

Show Downloadable Files
 | More Info

Log in to the Instructor Resource Center

Login name: 

  Password: 

Forgot login/password?  |  Need to redeem an access code?

        

Instructor Resource Center File Download

This work is protected by local and international copyright laws and is provided solely for the use of instructors in teaching their courses and assessing student learning. Dissemination or sale of any part of this work (including on the World Wide Web) will destroy the integrity of the work and is not permitted. The work and materials from this site should never be made available to students except by instructors using the accompanying text in their classes. All recipients of this work are expected to abide by these restrictions and to honor the intended pedagogical purposes and the needs of other instructors who rely on these materials.

Cancel     I accept, proceed with download

Print this content

Pearson Higher Education offers special pricing when you choose to package your text with other student resources. If you're interested in creating a cost-saving package for your students contact your Pearson Higher Education representative.

Back to top